BioGX is hiring: Manufacturing Coordinator in Birmingham

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The Manufacturing Coordinator carries out a variety of administrative and clerical tasks, providing essential support services to management and the leadership team. They provide operational support through the coordination of the quality, service and administrative functions in the pickup and delivery area.

The Manufacturing Coordinator assists managers, supervisor and technical staff on administrative projects and investigates customer service complaints to include disputed deliveries, missing packages, early pickups and late pickups.

Essential Duties And Responsibilities

• Prepares correspondences, reports, and a variety of technical documents
• Processes evaluation reports
• Enters and updates information in electronic databases and record-keeping systems
• Prepares materials for meetings and provides records of meetings
• Assists managers and technical staff on administrative projects
• Answers phones and direct calls to appropriate parties
• Answers questions from Client Services, Customer Care and Sales
• Prepares, organizes, maintains, and retrieves files and records

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Above average computer skills and proficiency in Microsoft office and Google suite, especially spreadsheets
• Familiarity with word processing, spreadsheet/database, and desktop publishing software, and a strong aptitude for mastering advanced computer software programs
• Proactive problem solver with sound judgment; well-organized, conscientious, and able to work a flexible schedule to meet the needs of the business
• Customer Service skills and the ability to multitask in a fast-paced environment while demonstrating strong time management skills
• Ability to organize files and records
• Ability to communicate effectively, verbally and in writing
• Ability to work as part of a team to deliver professional services
• Ability to manage multiple priorities

Education and Experience

High School degree or equivalent required.

Language Skills

Must be proficient in writing and communicating in the English language including presenting of data and results. Computer literate with a working knowledge of Microsoft Word and Excel.

Mathematical Skills

Must be consistent with level education.

Reasoning Ability

Good problem solving, judgment and decision-making skill are required. High degree of organizing skill, planning skill, prioritization skill. Multitasking ability.

Certifications, Licenses, Registrations

Physical Demands

Work entails regularly performing tasks while working at a computer, desk, laboratory bench or automated machine. Work may involve occasional climbing or balance. Work entails occasional lifting and/or moving up to 25 pounds. Work occasionally requires travel between buildings.

Work Environment

This position will involve a combination of office and biotechnology laboratory environments. While performing the duties of this job, the employee may be exposed to hazardous chemicals, blood-borne pathogens, automated equipment, and high levels of noise and vibration.