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The Save Mart Companies

Store Manager - Lucky - 3443 Castro Valley Blvd, Castro Valley, CA 94546

The Save Mart Companies, Castro Valley, California, United States, 94546

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Overview

Store Manager - Lucky - 3443 Castro Valley Blvd, Castro Valley, CA 94546. The Store Manager has ultimate responsibility for the overall business performance of the assigned store. This position manages the day-to-day operations and maintains the highest levels of retail standards at all times. The Store Manager is accountable for implementing new concepts, ensuring compliance with legal requirements, effective utilization of resources to maximize sales and profit, and meeting or exceeding company financials and operating goals. Key Responsibilities

Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service Drive improvement of the overall customer experience and quality of the processes, products, and services provided within the store to increase sales Develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store Achieves total store financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best store practices and optimization strategies Leads, mentors and develops direct reports with focus on accountability and achieving high-level business performance outcomes Oversees total store conditions (store safety, food safety, protection of company assets, etc.), ensuring compliance programs are met/passed Utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of the shopping experience Represents the store as the primary link to Lucky leadership teams; ensures effective implementation of business plans Acts as company ambassador to build company/store image through community involvement Acts as Quality Workplace leader by improving work relationships, morale, productivity and retention Oversees overall inventory/ordering process Performs other duties as assigned Requirements (Knowledge, Skills And Abilities)

Excellent leadership/team building, communication (written and verbal), interpersonal, customer service, coaching/mentoring, training, decision making, delegation, negotiation, organization, administration and financial skills Knowledge of store operations (including compliance), store financials, store hazardous materials and food safety rules, inventory management, employment law, applicable union contractual agreement language, interviewing techniques and hiring practices Education

Four-year college degree (or equivalent knowledge gained through formal education, specialized training, or additional job experience) Experience

Five years management experience with a minimum of one year as Assistant Store Manager Other

Must be available to work a variety of required retail hours Physical

Requires standing and other physical movements on a frequent basis. Requires lifting up to 40 lbs. without assistance Competencies

Customer Focus Leading People Management Skills Personal/Interpersonal Skills Pay

Base pay range: $98,754.00/yr - $142,044.00/yr The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

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