Insight Global
Overview
Lead the upgrade of Seattle’s Customer Information System (CIS) from Oracle CC&B v2.7 to v25.4 (on-premises). Coordinate full application upgrade, hardware refresh, and redevelopment of integrations. Oversee rewriting and validation of 100+ reports. Manage deployment across seven operational environments. Ensure delivery of a stable, secure, and scalable CIS platform. Maintain project schedule and financial tracking using Microsoft Project. Drive innovative solutions for scheduling and data entry challenges. Collaborate with cross-functional teams and vendors. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements
5+ years’ experience managing large-scale IT system upgrades Strong experience with Oracle Customer Care and Billing (CC&B), preferably version 2.7 or later Proven ability to oversee planning, execution, risk management, vendor coordination, and stakeholder communication Experience with Microsoft Project (project reports, documentation) Skilled in resource and cost scheduling, tracking critical path Ability to work independently and drive project progress Knowledge of project management methodologies and lifecycle. Experience in the utility industry or public sector environments PM training/certifications (e.g., PMP, PRINCE2) Familiarity with infrastructure refresh and integration redevelopment
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Lead the upgrade of Seattle’s Customer Information System (CIS) from Oracle CC&B v2.7 to v25.4 (on-premises). Coordinate full application upgrade, hardware refresh, and redevelopment of integrations. Oversee rewriting and validation of 100+ reports. Manage deployment across seven operational environments. Ensure delivery of a stable, secure, and scalable CIS platform. Maintain project schedule and financial tracking using Microsoft Project. Drive innovative solutions for scheduling and data entry challenges. Collaborate with cross-functional teams and vendors. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements
5+ years’ experience managing large-scale IT system upgrades Strong experience with Oracle Customer Care and Billing (CC&B), preferably version 2.7 or later Proven ability to oversee planning, execution, risk management, vendor coordination, and stakeholder communication Experience with Microsoft Project (project reports, documentation) Skilled in resource and cost scheduling, tracking critical path Ability to work independently and drive project progress Knowledge of project management methodologies and lifecycle. Experience in the utility industry or public sector environments PM training/certifications (e.g., PMP, PRINCE2) Familiarity with infrastructure refresh and integration redevelopment
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