Buckner Retirement Services, Inc.
Director of Business Services
Buckner Retirement Services, Inc., Dallas, Texas, United States, 75215
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Director of Business Services
role at
Buckner Retirement Services, Inc. Buckner Retirement Services Support Center Location:
Dallas, TX / Hybrid Address:
12377 Merit Dr, Suite 900, Dallas TX 75251 Status:
Occasional/PRN We are seeking a Director of Business Services to join our Buckner Retirement Services Support Team, committed to delivering outstanding service to our residents, members and associates. As a Director of Business Services, you will play an important role in managing all aspects of business services, including accounts receivable and accounts payable functions, that meets or exceeds Buckner quality, service, and hospitality standards. What you'll do:
Review and maintain all accounts receivable and accounts payable for accuracy and retention guidelines. Timely and accurately prepare A/R aging report. Meet timely with the Executive Director to resolve any discrepancies. Collaborate with the Central Business Office (SBO) to direct timely and accurate billing for all Private Pay, Medicare, and co-insurance amounts monthly in accordance with CMS guidelines and Buckner policies and procedures. Collaborate with the Central Business Office (SBO) to monitor and manage the aging of Private Pay, Medicare, and co-insurance accounts receivables. Monitor and effectively implement accounting policies and procedures for facility in collaboration with the Corporate Financial Manager. Accurately maintain the active resident financial files and the inactive resident file system. Verify patient information and benefits with various insurance providers. Collaborate with the Central Business Office (SBO) to direct accurate billing for provided services to Medicare and other commercial and private payers according to established schedules. Conduct timely follow-up on all past due receivables and communicate progress to supervisor weekly. Timely and accurately respond to questions from residents or financial parties, clerical staff and insurance companies. Accurately oversee resident trust fund ledgers and petty cash. Responsible for accurately processing daily deposits. Review and reconcile accounts receivable records regularly throughout the month. Monitor budget and program expenditures to ensure compliance with approved guidelines. Direct the accurate and on-time preparation, production and distribution of all required Business Office reports. Monitor and direct departmental variance reports and compare to line specific budgets. Communicate with administrative staff and Executive Director regarding collection efforts, payments and payment postings. Update and maintain resident records including admission, discharge, and transfer information. Develop and implement strategies with the Executive Director to enhance profitability and revenue generation. Ensure timely and courteous follow-through on all resident, guest and team member requests in the Business Office. Participate in staff meetings, leadership meetings, conferences, and training as required. Work with management to develop new programs and services that meet the community needs and market demands. Research issues and assist to resolve issues in accordance with policies, procedures and regulatory requirements. What you'll bring:
Requires in-depth understanding of business office and human resources operations, process, and procedures. Requires a minimum of 5 years prior related experience overseeing the management of accounts payable and accounts receivable. Prior demonstrated proficiency in an environment with high customer services expectations preferred. Requires proficient working knowledge of bookkeeping and accounting principles and Medicare billing practices. Requires job holder to work nights and weekends as needed. Requires proficient ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables. Requires proficient ability to speak, read and write English. Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and clients. About Buckner Retirement Services: Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Buckner is an Equal Opportunity Employer.
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Director of Business Services
role at
Buckner Retirement Services, Inc. Buckner Retirement Services Support Center Location:
Dallas, TX / Hybrid Address:
12377 Merit Dr, Suite 900, Dallas TX 75251 Status:
Occasional/PRN We are seeking a Director of Business Services to join our Buckner Retirement Services Support Team, committed to delivering outstanding service to our residents, members and associates. As a Director of Business Services, you will play an important role in managing all aspects of business services, including accounts receivable and accounts payable functions, that meets or exceeds Buckner quality, service, and hospitality standards. What you'll do:
Review and maintain all accounts receivable and accounts payable for accuracy and retention guidelines. Timely and accurately prepare A/R aging report. Meet timely with the Executive Director to resolve any discrepancies. Collaborate with the Central Business Office (SBO) to direct timely and accurate billing for all Private Pay, Medicare, and co-insurance amounts monthly in accordance with CMS guidelines and Buckner policies and procedures. Collaborate with the Central Business Office (SBO) to monitor and manage the aging of Private Pay, Medicare, and co-insurance accounts receivables. Monitor and effectively implement accounting policies and procedures for facility in collaboration with the Corporate Financial Manager. Accurately maintain the active resident financial files and the inactive resident file system. Verify patient information and benefits with various insurance providers. Collaborate with the Central Business Office (SBO) to direct accurate billing for provided services to Medicare and other commercial and private payers according to established schedules. Conduct timely follow-up on all past due receivables and communicate progress to supervisor weekly. Timely and accurately respond to questions from residents or financial parties, clerical staff and insurance companies. Accurately oversee resident trust fund ledgers and petty cash. Responsible for accurately processing daily deposits. Review and reconcile accounts receivable records regularly throughout the month. Monitor budget and program expenditures to ensure compliance with approved guidelines. Direct the accurate and on-time preparation, production and distribution of all required Business Office reports. Monitor and direct departmental variance reports and compare to line specific budgets. Communicate with administrative staff and Executive Director regarding collection efforts, payments and payment postings. Update and maintain resident records including admission, discharge, and transfer information. Develop and implement strategies with the Executive Director to enhance profitability and revenue generation. Ensure timely and courteous follow-through on all resident, guest and team member requests in the Business Office. Participate in staff meetings, leadership meetings, conferences, and training as required. Work with management to develop new programs and services that meet the community needs and market demands. Research issues and assist to resolve issues in accordance with policies, procedures and regulatory requirements. What you'll bring:
Requires in-depth understanding of business office and human resources operations, process, and procedures. Requires a minimum of 5 years prior related experience overseeing the management of accounts payable and accounts receivable. Prior demonstrated proficiency in an environment with high customer services expectations preferred. Requires proficient working knowledge of bookkeeping and accounting principles and Medicare billing practices. Requires job holder to work nights and weekends as needed. Requires proficient ability to define problems, collect data, establish facts, and draw conclusions dealing with abstract variables. Requires proficient ability to speak, read and write English. Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and clients. About Buckner Retirement Services: Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Buckner is an Equal Opportunity Employer.
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