Amherst Holdings
The Amherst Group's companies are comprised of leading real estate investment and advisory firms with a mission to transform the way real estate is owned, financed and managed. Amherst leverages its proprietary data, analytics, technology, and decades of experience to seek solutions for a fragmented, slow-to-evolve real estate ecosystem and to materially improve the experience for residents, buyers, sellers, communities, and investors. Today Amherst has over 1000 employees and $14.1 billion in assets under management.
Over the past decade, Amherst has scaled its platform to become one of the largest operators of single-family assets and has acquired, renovated, and leased more than 46,000 homes across 32 markets in the U.S. The firm delivers customized, stabilized cash-flowing portfolios of assets to its investors, wrapped in all the ongoing services required to manage, own, and finance the asset including property management, portfolio management, and a full capital markets team. In addition to its single-family rental platform, Amherst’s debt business pursues two distinct credit strategies in mortgage-backed securities and commercial real estate lending. Over its 25-year history, Amherst has developed a deep bench of research and technology talent, and leverages data and analytics at every stage in the asset lifecycle to improve operations and preserve long-term value for our investors and the more than 188,000 residents the firm has served.
The Senior Vice President (SVP) of Central Operations will be responsible for leading and optimizing many of the centralized service functions of Main Street Renewal. This executive will oversee a portfolio of operational functions and teams, including utilities management, homeowner association (HOA) and community management, recurring services provision and vendor management, along with other related centralized support functions.
The SVP will serve as a strategic leader and operational driver—designing scalable processes, improving cost efficiency, and delivering an exceptional resident and community experience while ensuring compliance, operational excellence, and alignment with corporate goals.
Key Responsibilities
Strategic Leadership
Develop and execute the vision and strategy for central operations, ensuring alignment with company growth plans and resident satisfaction goals – including the development and maintenance of functional performance metrics and targets across operational, financial and engagement/satisfaction. Operations Oversight and Improvement
Manage the functions and teams to provide industry-leading service levels in quality, efficiency and resident and partner satisfaction. Create and execute on roadmaps to improve and strategically evolve the functions through managerial practices, process improvement and implementation of technology. Financial & Budget Management
Oversee functional budgets, forecasts, and cost-control initiatives. Drive efficiency projects to reduce operational expenses without compromising service quality. People Leadership
Build, mentor, and retain a high-performing central operations team. Foster a culture of accountability, collaboration, service excellence, and continuous improvement. Qualifications
Education
Bachelor’s degree in Business, Real Estate, Operations Management, or related field required; MBA or equivalent preferred. Experience
10+ years of progressive leadership experience in property management, residential real estate operations, or related service industries. Proven track record of managing multi-state or multi-market centralized operations. Experience overseeing vendor management, HOA relations, utilities, and recurring service programs. Strong financial acumen with experience managing large departmental budgets. Skills & Competencies
Strategic thinker with operational execution skills. Excellent negotiation, contract management, and vendor relations capabilities. Proficiency in operational technology platforms (property management systems, procurement tools, workflow automation). Strong communication and relationship management skills with internal teams, vendors, and community stakeholders. Benefits
A competitive compensation package, annual bonus, 401k match Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day Employer-paid benefits (medical, dental, vision, health savings account) Professional career development and reimbursement Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave Backup childcare offered through Bright Horizons Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
#J-18808-Ljbffr
Strategic Leadership
Develop and execute the vision and strategy for central operations, ensuring alignment with company growth plans and resident satisfaction goals – including the development and maintenance of functional performance metrics and targets across operational, financial and engagement/satisfaction. Operations Oversight and Improvement
Manage the functions and teams to provide industry-leading service levels in quality, efficiency and resident and partner satisfaction. Create and execute on roadmaps to improve and strategically evolve the functions through managerial practices, process improvement and implementation of technology. Financial & Budget Management
Oversee functional budgets, forecasts, and cost-control initiatives. Drive efficiency projects to reduce operational expenses without compromising service quality. People Leadership
Build, mentor, and retain a high-performing central operations team. Foster a culture of accountability, collaboration, service excellence, and continuous improvement. Qualifications
Education
Bachelor’s degree in Business, Real Estate, Operations Management, or related field required; MBA or equivalent preferred. Experience
10+ years of progressive leadership experience in property management, residential real estate operations, or related service industries. Proven track record of managing multi-state or multi-market centralized operations. Experience overseeing vendor management, HOA relations, utilities, and recurring service programs. Strong financial acumen with experience managing large departmental budgets. Skills & Competencies
Strategic thinker with operational execution skills. Excellent negotiation, contract management, and vendor relations capabilities. Proficiency in operational technology platforms (property management systems, procurement tools, workflow automation). Strong communication and relationship management skills with internal teams, vendors, and community stakeholders. Benefits
A competitive compensation package, annual bonus, 401k match Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day Employer-paid benefits (medical, dental, vision, health savings account) Professional career development and reimbursement Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave Backup childcare offered through Bright Horizons Amherst is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
#J-18808-Ljbffr