Hill House Home
What You'll Do
Drive Excellence in Sales & Service:
Lead by example on the sales floor, engaging with clients and ensuring the highest level of service and client experience goals are met.
Monitor daily, weekly, and monthly sales performance to identify trends, set action plans, and communicate strategies that align with sales and profitability goals.
Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.
Client Development
Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
Operational Leadership:
Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and visual merchandising standards to meet brand expectations continually.
Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.
Oversee financial aspects, including budgeting, expense control, reporting, scheduling, and payroll aiming to maximize profitability.
Ensure compliance with all company policies including cash handling, register procedures, brand, styling & language.
Talent Management & Development:
Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.
Conduct regular performance reviews, set clear goals for your team, and foster a culture of continuous learning and improvement.
Handle all employee relations issues in partnership with HQ, ensuring a harmonious and productive work environment.
Who you are
A minimum of 7 years of sales management experience in the retail industry, with a bachelor's degree preferred.
Experience performing in a fast-paced environment with fastidious attention to detail.
A leader with a proven ability to drive sales, deliver exceptional client experiences, as well as build, lead, and motivate high performing teams
Strong business acumen, with the ability to analyze data and trends to make informed decisions.
Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growth
Excellent collaboration and delegation skills as well as good decision-making abilities in high pressure situations
High degree of flexibility and initiative: exhibit strong organization to effectively plan and execute short- and long-term projects aligned with the global strategy
Embraces a culture of learning and advocacy
Maintains a positive attitude and is representative of the Hill House Home brand
Has lived experiences with people from different backgrounds and diverse teams
Flexibility to work retail hours, including evenings, weekends, and holidays.
Why Work With Us As a Store Manager on our team, you\'ll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in retail management. If you\'re passionate about Hill House, driven to achieve, and ready to lead a team to success, we\'d love to hear from you.
Hill House Home is a digital-first lifestyle brand that brings beauty and joy to everyday rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress. With its design-centric approach, Hill House Home offers impeccable quality and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time-honored categories.
Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees\' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.
#J-18808-Ljbffr
Drive Excellence in Sales & Service:
Lead by example on the sales floor, engaging with clients and ensuring the highest level of service and client experience goals are met.
Monitor daily, weekly, and monthly sales performance to identify trends, set action plans, and communicate strategies that align with sales and profitability goals.
Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs.
Client Development
Foster an environment where client satisfaction is the top priority, implementing CRM initiatives to retain and develop high-potential clients.
Lead and collaborate with the team on the development of strategic client retention and acquisition goals; ensure associates deliver goals for client capture/clientele rapport building.
Capture meaningful client data for the purpose of building relationships to personalize future client development opportunities.
Operational Leadership:
Ensure the smooth running of store operations, adhering to policies and procedures, and maintaining operational and visual merchandising standards to meet brand expectations continually.
Manage inventory effectively, ensuring stock levels are aligned with sales goals and new product launches.
Oversee financial aspects, including budgeting, expense control, reporting, scheduling, and payroll aiming to maximize profitability.
Ensure compliance with all company policies including cash handling, register procedures, brand, styling & language.
Talent Management & Development:
Attract and retain a high-performing team, building a talent pipeline through effective coaching and development plans.
Conduct regular performance reviews, set clear goals for your team, and foster a culture of continuous learning and improvement.
Handle all employee relations issues in partnership with HQ, ensuring a harmonious and productive work environment.
Who you are
A minimum of 7 years of sales management experience in the retail industry, with a bachelor's degree preferred.
Experience performing in a fast-paced environment with fastidious attention to detail.
A leader with a proven ability to drive sales, deliver exceptional client experiences, as well as build, lead, and motivate high performing teams
Strong business acumen, with the ability to analyze data and trends to make informed decisions.
Self-motivated with exceptional communication and a motivational attitude; passionate for people development and growth
Excellent collaboration and delegation skills as well as good decision-making abilities in high pressure situations
High degree of flexibility and initiative: exhibit strong organization to effectively plan and execute short- and long-term projects aligned with the global strategy
Embraces a culture of learning and advocacy
Maintains a positive attitude and is representative of the Hill House Home brand
Has lived experiences with people from different backgrounds and diverse teams
Flexibility to work retail hours, including evenings, weekends, and holidays.
Why Work With Us As a Store Manager on our team, you\'ll have the opportunity to work in a vibrant and fast-paced environment, representing a prestigious brand. We offer a competitive salary, comprehensive benefits, and a chance to grow your career in retail management. If you\'re passionate about Hill House, driven to achieve, and ready to lead a team to success, we\'d love to hear from you.
Hill House Home is a digital-first lifestyle brand that brings beauty and joy to everyday rituals. Since launching with bedding in 2016, Hill House Home has extended its collections to offer bath, baby, accessories and apparel, including their widely beloved Nap Dress. With its design-centric approach, Hill House Home offers impeccable quality and timeless, feminine styles through quality products designed to enhance and celebrate life. Their specific aesthetic point-of-view and customer-led approach bring a fresh, accessible perspective to these time-honored categories.
Hill House Home Inc. is committed to building a diverse team and fostering an inclusive culture and is proud to be an equal opportunity employer. We embrace and encourage our employees\' differences in ethnicity, religion, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics.
#J-18808-Ljbffr