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Microsoft

Supply Chain Manager

Microsoft, Redmond, Washington, United States, 98052

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Overview

Microsoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI. CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries. Cloud Manufacturing Operations and Fulfillment (CMOF) organization within CSCP manages business operations performance and supplies hardware to the datacenters. Well-defined and executed supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. The ideal candidate will have a strong analytics background coupled with project management expertise with the ability to lead and influence others within a matrixed environment. Responsibilities

Accountable for order fulfilment within aggressive cycle-time targets to include internal stakeholder management and cross-team actions needed to ensure adherence to delivery commitments. Oversee a 3rd party fulfillment partner who inventories, executes, and delivers POs on behalf of Microsoft, acting as the face of the SCOM organization to our partners and internal customers to understand customer delivery requirements and develop/implement strategies in support of those business needs. Proactively communicate risks and opportunities, including supply constraints, and manage allocation actions/principles needed to address gaps and minimize unfavorable business impact. Accountable for operational performance metrics including Cycle Time, On-Time Delivery, and order book health metrics such as ETA Timeliness to SLA, ETA Change, and POs Exceeding Need by Date and ETA. Own Network performance metrics, identify the pareto chart of reason codes for gaps, derive insights to accelerate improvement, and influence or lead actions across the team and all lines of business to drive continuous improvement. Drive optimization in the PO approval to dock process as a key enabler for operational performance and cycle time reduction commitments. Engage with teams including MSFT Trade, Logistics, Procurement Operations, DC Operations, Capacity Planning, Sourcing, and Engineering to support cross-functional collaboration. Play a lead role from the business perspective on in-flight and to-be strategic initiatives aimed at agility, cycle time reduction, new node fulfillment strategies, and supply chain simplification, acting as the business requirement contact for Engineering and other stakeholders as needed. Drive supply health strategy with key suppliers through weekly engagement and metrics to monitor and ensure supplier delivery performance, on-time delivery, lead time and cycle time reductions. Ensure suppliers receive monthly forecasts and drive material readiness. Work with suppliers, sourcing partners, and planning team on buffer and replenishment models. Develop segmented supply chain strategy and Vendor-Managed Inventory (VMI) programs. Manage supply allocations and prioritization of constrained material. Continually assess current state processes, identifying opportunities to drive improvements, including audit findings and mitigation strategies. Work with Planning on product transitions and hardware lifecycle management. Serve as the point of contact for expedites and escalations for supply shortages from various internal teams. Helping all candidates find great careers is our goal. The information you provide here is secure and confidential. We are now directing you to the original job posting. Please apply directly for this job at the employer’s website.

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