Insight Global
Customer Support Specialist (Mortgage)
Insight Global, Pasadena, California, United States, 91122
Overview
Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. The Specialist acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Base pay range
$22.00/hr - $24.00/hr Details
Location: Los Angeles area Pay range provided by Insight Global; your actual pay will be based on skills and experience Responsibilities
Answer high-volume, inbound calls or texts from current customers in a timely manner Perform routine data entry and validation tasks Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties Interact with multiple departments to expedite processing and/or issue resolution Qualifications
Experience within mortgage/financial services Experience with customer service Employment details
Seniority level: Associate Employment type: Full-time Job function: Customer Service Other notes: Referrals may increase interview chances. This description reflects a role in Pasadena/Los Angeles area as noted in the posting.
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Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. The Specialist acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Base pay range
$22.00/hr - $24.00/hr Details
Location: Los Angeles area Pay range provided by Insight Global; your actual pay will be based on skills and experience Responsibilities
Answer high-volume, inbound calls or texts from current customers in a timely manner Perform routine data entry and validation tasks Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties Interact with multiple departments to expedite processing and/or issue resolution Qualifications
Experience within mortgage/financial services Experience with customer service Employment details
Seniority level: Associate Employment type: Full-time Job function: Customer Service Other notes: Referrals may increase interview chances. This description reflects a role in Pasadena/Los Angeles area as noted in the posting.
#J-18808-Ljbffr