Nordstrom
Senior Manager, Program & Planning - Enterprise Operations - HYBRID
Nordstrom, Seattle, Washington, us, 98127
Overview
As retail is ever-changing and the challenges become more complex and cross-functional, Nordstrom has realized the need for a centralized team that partners closely with leaders across business, merchandising, human resources, technology, and operations to deliver step changes in our results. Come join our newly formed
Enterprise Operations team , focused on delivering enterprise-wide capabilities, plans, and data & insights, that advance Nordstrom’s top strategic priorities. You’ll be part of a small, high-impact team with deep experience in management consulting, finance, merchandising, product management, and operations. This team has stood up an Enterprise Sales & Operations Execution mechanism aimed at identifying and solving small opportunities before they become large, while ensuring coordinated planning updates are in lock-step across all teams and outputs are aligned. We create connections across Nordstrom's teams and leadership, build strong analyses and narratives, and provide visibility into key strategies to help us achieve our ambitions. You will gain a 360-degree view across the enterprise, develop a well-rounded business toolkit, gain exposure to senior leaders, and have the opportunity to deliver meaningful impact. A day in the life … As a
Senior Manager, Program & Planning
on the Enterprise Planning & Delivery Team, you will play a critical, enterprise-level role spanning the entire business, enabling senior leaders and their teams to drive the business through our S&OE processes. You will deliver insights, manage relevant and rich agendas, and implement consistent program management best practices. You will partner across multiple planning teams to align their inputs and outputs, build workback plans, and maintain an outcome-based program calendar. This role will also have outsized responsibility for one of our most critical events of the year, Holiday, collaborating with key stakeholders to strengthen Nordstrom’s Holiday execution through program management elements. This position requires motivation, proactivity, results-orientation, and the ability to navigate ambiguity, combining strategic thinking with program and project management and problem-solving skills—both quantitative and qualitative. The day-to-day work includes crafting communications materials, developing processes, tools and templates, running ad-hoc analyses, and meeting with leaders across planning and operations. The candidate will work across topics including merchandising planning, finance, supply chain, marketing, stores, and digital, at varying levels from high-level strategy to detailed KPI tracking. This position reports to the Senior Director, Enterprise Planning & Delivery. You own this if you have … Bachelor’s degree required; MBA or relevant Master’s degree a plus 9+ years of experience in program management, management consulting, corporate strategy, or finance Experience in retail and understanding of industry dynamics, especially Holiday a plus Strong quantitative skills, including model building and insight generation from diverse data Strong interpersonal, verbal, and written communication skills Ability to develop project plans and manage project execution Excellent communication, facilitation, and team-building skills Ability to handle ambiguity and change Demonstrated ability to drive cross-functional partnerships and lead cross-departmental collaborations Ability to work across a wide breadth of topics, focusing on what matters Proficiency in Excel and PowerPoint We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom offers a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive; additional duties, responsibilities, and qualifications may apply. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at Nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state-specific laws. Pay ranges may be different for other locations. Pay offers are dependent on location, job-related knowledge, skills, and experience. $126,500.00 - $210,000.00 Annual. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
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As retail is ever-changing and the challenges become more complex and cross-functional, Nordstrom has realized the need for a centralized team that partners closely with leaders across business, merchandising, human resources, technology, and operations to deliver step changes in our results. Come join our newly formed
Enterprise Operations team , focused on delivering enterprise-wide capabilities, plans, and data & insights, that advance Nordstrom’s top strategic priorities. You’ll be part of a small, high-impact team with deep experience in management consulting, finance, merchandising, product management, and operations. This team has stood up an Enterprise Sales & Operations Execution mechanism aimed at identifying and solving small opportunities before they become large, while ensuring coordinated planning updates are in lock-step across all teams and outputs are aligned. We create connections across Nordstrom's teams and leadership, build strong analyses and narratives, and provide visibility into key strategies to help us achieve our ambitions. You will gain a 360-degree view across the enterprise, develop a well-rounded business toolkit, gain exposure to senior leaders, and have the opportunity to deliver meaningful impact. A day in the life … As a
Senior Manager, Program & Planning
on the Enterprise Planning & Delivery Team, you will play a critical, enterprise-level role spanning the entire business, enabling senior leaders and their teams to drive the business through our S&OE processes. You will deliver insights, manage relevant and rich agendas, and implement consistent program management best practices. You will partner across multiple planning teams to align their inputs and outputs, build workback plans, and maintain an outcome-based program calendar. This role will also have outsized responsibility for one of our most critical events of the year, Holiday, collaborating with key stakeholders to strengthen Nordstrom’s Holiday execution through program management elements. This position requires motivation, proactivity, results-orientation, and the ability to navigate ambiguity, combining strategic thinking with program and project management and problem-solving skills—both quantitative and qualitative. The day-to-day work includes crafting communications materials, developing processes, tools and templates, running ad-hoc analyses, and meeting with leaders across planning and operations. The candidate will work across topics including merchandising planning, finance, supply chain, marketing, stores, and digital, at varying levels from high-level strategy to detailed KPI tracking. This position reports to the Senior Director, Enterprise Planning & Delivery. You own this if you have … Bachelor’s degree required; MBA or relevant Master’s degree a plus 9+ years of experience in program management, management consulting, corporate strategy, or finance Experience in retail and understanding of industry dynamics, especially Holiday a plus Strong quantitative skills, including model building and insight generation from diverse data Strong interpersonal, verbal, and written communication skills Ability to develop project plans and manage project execution Excellent communication, facilitation, and team-building skills Ability to handle ambiguity and change Demonstrated ability to drive cross-functional partnerships and lead cross-departmental collaborations Ability to work across a wide breadth of topics, focusing on what matters Proficiency in Excel and PowerPoint We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom offers a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive; additional duties, responsibilities, and qualifications may apply. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at Nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below has been provided in compliance with state-specific laws. Pay ranges may be different for other locations. Pay offers are dependent on location, job-related knowledge, skills, and experience. $126,500.00 - $210,000.00 Annual. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
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