Capital One
Overview
As a Principal Associate in Capital One's Anti-Money Laundering (AML) Program, you will be challenged and inspired by working with business partners and stakeholders to support investigators through change. This role focuses on the human side of change within the FIU, leading the organization through impactful changes using strategies and tools that offer lasting results while minimizing disruptions to operations. You will provide governance and oversight with efficient tracking of high-impact FIU initiatives, driving accountability and on-time delivery with a focus on people-centered continuous improvements and culture-building activities. Responsibilities
Support issue tracking, solutioning and communication strategy Support key FIU projects and initiatives impacting investigation outcomes Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes Support coordinated change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization Analyze anticipated change, our ability to manage change well, and communicate such to leadership Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered Participate in a team culture that is adaptive, inclusive and customer focused Coordinate with AML Program stakeholders and support functions to ensure program integration and successful delivery Help support and maintain a communication strategy within the FIU which informs and inspires Ideal Teammate Qualities
You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking. You have a successful track record of thriving in a fast-paced, entrepreneurial and dynamic environment You create energy and an environment that fosters trust, collaboration, and belonging You possess excellent written and oral communication skills Basic Qualifications
High School diploma, GED or equivalent certification At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience At least 1 year of experience in Project or Process Management At least 2 years of experience supporting, partnering and interacting with internal business clients Preferred Qualifications
Bachelor's Degree 5+ years of Risk Management experience 2+ years of project or process management experience PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent Compensation and Benefits
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are for candidates hired to work in the listed locations and reflect the amount Capital One is willing to pay at the time of posting. Salaries for part-time roles will be prorated. Chicago, IL: Principal Process Manager — $93,400 - $106,600 Melville, NY: Principal Process Manager — $112,000 - $127,800 New Orleans, LA: Principal Process Manager — $93,400 - $106,600 Plano, TX: Principal Process Manager — $93,400 - $106,600 Richmond, VA: Principal Process Manager — $93,400 - $106,600 Riverwoods, IL: Principal Process Manager — $93,400 - $106,600 Wilmington, DE: Principal Process Manager — $93,400 - $106,600 Candidates hired to work in other locations will be subject to the pay range associated with that location. The actual annualized salary offered will be reflected in the offer letter. This role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries. If you require accommodations for the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse, or guarantee third-party products or services and is not liable for information available through this site. Capital One Financial is composed of several entities. Positions posted in different regions (Canada, UK, Philippines) correspond to Capital One Canada, Capital One Europe, or Capital One Philippines Service Corp (COPSSC).
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As a Principal Associate in Capital One's Anti-Money Laundering (AML) Program, you will be challenged and inspired by working with business partners and stakeholders to support investigators through change. This role focuses on the human side of change within the FIU, leading the organization through impactful changes using strategies and tools that offer lasting results while minimizing disruptions to operations. You will provide governance and oversight with efficient tracking of high-impact FIU initiatives, driving accountability and on-time delivery with a focus on people-centered continuous improvements and culture-building activities. Responsibilities
Support issue tracking, solutioning and communication strategy Support key FIU projects and initiatives impacting investigation outcomes Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes Support coordinated change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization Analyze anticipated change, our ability to manage change well, and communicate such to leadership Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered Participate in a team culture that is adaptive, inclusive and customer focused Coordinate with AML Program stakeholders and support functions to ensure program integration and successful delivery Help support and maintain a communication strategy within the FIU which informs and inspires Ideal Teammate Qualities
You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking. You have a successful track record of thriving in a fast-paced, entrepreneurial and dynamic environment You create energy and an environment that fosters trust, collaboration, and belonging You possess excellent written and oral communication skills Basic Qualifications
High School diploma, GED or equivalent certification At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience At least 1 year of experience in Project or Process Management At least 2 years of experience supporting, partnering and interacting with internal business clients Preferred Qualifications
Bachelor's Degree 5+ years of Risk Management experience 2+ years of project or process management experience PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent Compensation and Benefits
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries are for candidates hired to work in the listed locations and reflect the amount Capital One is willing to pay at the time of posting. Salaries for part-time roles will be prorated. Chicago, IL: Principal Process Manager — $93,400 - $106,600 Melville, NY: Principal Process Manager — $112,000 - $127,800 New Orleans, LA: Principal Process Manager — $93,400 - $106,600 Plano, TX: Principal Process Manager — $93,400 - $106,600 Richmond, VA: Principal Process Manager — $93,400 - $106,600 Riverwoods, IL: Principal Process Manager — $93,400 - $106,600 Wilmington, DE: Principal Process Manager — $93,400 - $106,600 Candidates hired to work in other locations will be subject to the pay range associated with that location. The actual annualized salary offered will be reflected in the offer letter. This role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries. If you require accommodations for the application process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse, or guarantee third-party products or services and is not liable for information available through this site. Capital One Financial is composed of several entities. Positions posted in different regions (Canada, UK, Philippines) correspond to Capital One Canada, Capital One Europe, or Capital One Philippines Service Corp (COPSSC).
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