TikTok
TikTok E-Commerce Governance and Experience, Business Analyst- USDS
TikTok, Seattle, Washington, us, 98127
Overview
TikTok E-Commerce Governance and Experience, Business Analyst- USDS Get AI-powered advice on this job and more exclusive features. Responsibilities
Transform Data into Strategic Insights: Analyze large-scale customer data to uncover performance trends, user friction points, and growth opportunities across the end-to-end journey. Enable Cross-Functional Decision-Making: Collaborate with Product, Data Science, Operations, and Business leaders to shape priorities and translate insights into aligned, high-impact initiatives. Accelerate Experience Innovation: Evaluate and reimagine existing governance and experience touchpoints, identifying opportunities for automation, simplification, and strategic enhancement. Deliver Insightful Reporting & Influence Through Storytelling: Design compelling dashboards, reports, and executive-facing presentations that clearly articulate performance narratives and unlock data-driven decisions. Partner with Stakeholders to Drive Solutions: Collaborate directly with program managers and business teams to understand their challenges, proactively identifying key trends and opportunities within complex datasets to deliver clear, actionable recommendations. Hybrid work model:
Our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. This model is regularly reviewed and specific requirements may change. Qualifications
Minimum Qualifications: BA/BS degree or equivalent practical experience Proficiency in SQL and other data processing languages 1+ years of experience in data analysis, reporting, or business operation Strong analytical and critical thinking skills, comfortable digging into data and drawing insights Preferred Qualifications: Excellent communication and storytelling skills, particularly when translating complex data into clear narratives for business partners Previous experience in governance, customer experience, compliance, or risk management efforts, with a strong preference for e-commerce About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This security-first division focuses on data protection policies and content assurance protocols to keep U.S. users safe. Teams within USDS span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. Data Security Statement:
This role requires the ability to work with and support systems designed to protect sensitive data and information. The role is subject to strict national security-related screening. Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people express themselves, discover, connect, and be entertained. We foster a diverse, inclusive, and collaborative environment and value curiosity, humility, and impact. USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other protected reasons. If you need assistance or an accommodation, please reach out to us at https://tinyurl.com/USDS-RA Job Information
Compensation:
The base salary range for this position in the selected city is $91,200 - $160,445 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay may be eligible for additional discretionary bonuses, incentives, and restricted stock units. Benefits vary by location and may include medical, dental, vision, 401(k) with match, parental leave, disability coverage, life insurance, wellbeing benefits, holidays, sick days, and paid personal time. The Company reserves the right to modify these programs at any time. Note:
For Los Angeles County candidates, positions comply with all applicable laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Seniority level
Mid-Senior level Employment type
Full-time Job function
Research, Analyst, and Information Technology Industries: Social Networking Platforms We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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TikTok E-Commerce Governance and Experience, Business Analyst- USDS Get AI-powered advice on this job and more exclusive features. Responsibilities
Transform Data into Strategic Insights: Analyze large-scale customer data to uncover performance trends, user friction points, and growth opportunities across the end-to-end journey. Enable Cross-Functional Decision-Making: Collaborate with Product, Data Science, Operations, and Business leaders to shape priorities and translate insights into aligned, high-impact initiatives. Accelerate Experience Innovation: Evaluate and reimagine existing governance and experience touchpoints, identifying opportunities for automation, simplification, and strategic enhancement. Deliver Insightful Reporting & Influence Through Storytelling: Design compelling dashboards, reports, and executive-facing presentations that clearly articulate performance narratives and unlock data-driven decisions. Partner with Stakeholders to Drive Solutions: Collaborate directly with program managers and business teams to understand their challenges, proactively identifying key trends and opportunities within complex datasets to deliver clear, actionable recommendations. Hybrid work model:
Our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. This model is regularly reviewed and specific requirements may change. Qualifications
Minimum Qualifications: BA/BS degree or equivalent practical experience Proficiency in SQL and other data processing languages 1+ years of experience in data analysis, reporting, or business operation Strong analytical and critical thinking skills, comfortable digging into data and drawing insights Preferred Qualifications: Excellent communication and storytelling skills, particularly when translating complex data into clear narratives for business partners Previous experience in governance, customer experience, compliance, or risk management efforts, with a strong preference for e-commerce About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This security-first division focuses on data protection policies and content assurance protocols to keep U.S. users safe. Teams within USDS span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. Data Security Statement:
This role requires the ability to work with and support systems designed to protect sensitive data and information. The role is subject to strict national security-related screening. Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product helps people express themselves, discover, connect, and be entertained. We foster a diverse, inclusive, and collaborative environment and value curiosity, humility, and impact. USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other protected reasons. If you need assistance or an accommodation, please reach out to us at https://tinyurl.com/USDS-RA Job Information
Compensation:
The base salary range for this position in the selected city is $91,200 - $160,445 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay may be eligible for additional discretionary bonuses, incentives, and restricted stock units. Benefits vary by location and may include medical, dental, vision, 401(k) with match, parental leave, disability coverage, life insurance, wellbeing benefits, holidays, sick days, and paid personal time. The Company reserves the right to modify these programs at any time. Note:
For Los Angeles County candidates, positions comply with all applicable laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Seniority level
Mid-Senior level Employment type
Full-time Job function
Research, Analyst, and Information Technology Industries: Social Networking Platforms We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr