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LiDestri Foods

VP of Sales and Customer Success

LiDestri Foods, Rochester, New York, United States

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Overview

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VP of Sales and Customer Success

role at

LiDestri Foods . This range is provided by LiDestri Foods. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$186,915.00/yr - $207,995.00/yr Position summary

The Vice President of Sales (Contract Manufacturing and Private Label) and Customer Success is a senior executive role responsible for developing and executing a unified commercial strategy to drive revenue growth, customer retention, and market share within the private label and contract manufacturing segments. This role owns the entire customer lifecycle—from acquisition through long-term partnership—while aligning sales efforts with company objectives, S&OP planning, and competitive positioning. The VP will lead a high-performing sales and account management team, foster cross-functional collaboration, and deliver exceptional customer experience and value. CORE RESPONSIBILITIES

Sales Strategy & Growth Leadership

Define and lead sales strategy for private label and co-manufacturing to accelerate revenue, increase wallet share, and expand into new markets Build and manage a scalable sales funnel that drives both new customer acquisition and growth within existing accounts Customer Success & Retention

Oversee the customer success function, ensuring best-in-class service, retention, and long-term partnership development Continuously monitor the competitive landscape, identifying new entrants, service gaps, and pricing pressures Benchmark product, pricing, and service models to guide strategic adjustments and enhance market differentiation Translate market intelligence into actionable insights and commercial opportunities S&OP and Cross-Functional Alignment

Actively contribute to the Sales & Operations Planning (S&OP) process by providing demand forecasts, capacity inputs, and growth insights. Team Leadership & Organizational Development

Lead, mentor, and develop a high-impact team across sales, business development, and customer success functions Set and monitor team KPIs, territories, and performance goals aligned with business strategy Executive Communication & Reporting

Qualifications

Bachelor’s degree in Business, Marketing, or related field; MBA strongly preferred 10+ years of progressive sales leadership experience, including executive-level roles in food manufacturing, private label, or co-manufacturing Proven track record of scaling sales organizations, increasing market share, and improving customer retention Strong understanding of private label customer dynamics, co-manufacturing economics, and B2B lifecycle management Seniority level

Executive Employment type

Full-time Job function

Management Industries

Food and Beverage Manufacturing and Manufacturing Benefits

Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Disability insurance

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