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Northern Trust

Manager, Business Process Management

Northern Trust, Chicago, Illinois, United States, 60290

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About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust provides innovative financial services and guidance to the world’s most successful individuals, families, and institutions by upholding service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve sophisticated clients using leading technology and exceptional service.

Working Model:

Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need; the successful candidate will spend time between working in the office and from home.

Summary Responsible for managing a Banking Operations team overseeing strategic projects, business change, and application/data governance. The role balances individual operational execution, strategic projects, and team management/development. Works across all functional groups within Banking Operations to deliver capability initiatives, increase productivity, and improve business governance.

Major Duties

Assists with the development and successful implementation of systems, processes, and project changes for the Banking Operations group.

Oversees application ownership, vendor management, and data governance processes across all Banking Operations functions. Works with broader Banking Operations management team to ensure understanding and compliance.

Assists management with the identification, assessment, monitoring, and mitigation of risk issues within the group. Participates in annual risk management and control processes including RCSA, CRA and internal/external audits.

Champions process improvements across Banking Operations, delivering both risk reduction and productivity improvements.

Conducts performance management and career development processes for staff. Prioritizes team development.

Balances individual deliverables with delegation to the team.

Sets short-term and long-term priorities, balancing both to ensure timely and accurate completion of work.

Carries out activities that are large in scope, cross-functional and technically challenging.

Responsible for direct interaction with clients and front-office partners regarding implementations and strategic initiatives.

Knowledge

Knowledge of core banking products, processes, and applications.

Technical aptitude, the ability and willingness to understand the details of complex process flows and strategic initiatives.

Prior experience with application ownership and data governance, including critical data elements being a plus.

Excellent oral and written communication.

Analytical and problem-solving mindset geared towards process improvement.

Strong organizational competency, ability to juggle multiple initiatives and deadlines simultaneously.

Highly flexible and adaptable to change.

Salary Range:

85,900 - 145,900 USD

Note:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental and caregiver leave, life and disability insurance, and other voluntary and well-being benefits. A discretionary bonus program may include an equity component.

Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability support exploration of new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to serving communities. Build your career with us and apply today.

Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and discuss your flexible working requirements.

For further information, and to apply, please visit our website via the “Apply” button below.

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