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CXG

Freelance Luxury Brand Evaluator - Boston, MA

CXG, Brookline, Massachusetts, us, 02445

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Freelance Luxury Brand Evaluator – Boston, MA Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your observations shape the future of luxury.

Responsibilities

Choose your assignments and align missions with your preferences and profile

Visit luxury stores or evaluate online; engage with sales associates in-store or online from home

Observe ambiance, service quality, and overall customer experience

Provide honest feedback through our platform via questionnaires

Perks of the Role

Collaborate with iconic brands across industries

Flexible assignments tailored to your interests

Compensation for time and input, with potential reimbursement on purchases

User-friendly platform for managing missions and feedback

Our Luxury Partners

Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy

Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

Compensation

Non-Purchase Evaluations: Fee based on mission complexity

Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

Requirements

Must be 18 years or older

Current customer of premium and luxury brands

Not currently under contract with any retail brands to ensure impartiality

Punctual, organized, detail-oriented, and reliable

Observant and passionate about customer experience

No prior experience required; honest feedback from genuine customers is valued

How to Join the CXG Community

Register: sign up at live.cxg.com and confirm your email

Complete your profile: fill out your details to 100% and get verified

Get certified: pass the General Certification to access missions

Apply for missions: explore assignments with brands that excite you

Start evaluating: begin making a difference in the luxury market

About CXG CXG connects premium brands with evaluators across multiple countries. With global offices and extensive CX retail experience, CXG is focused on redefining the customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.

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