CXG
Freelance Luxury Brand Evaluator – Boston, MA
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your observations shape the future of luxury.
Responsibilities
Choose your assignments and align missions with your preferences and profile
Visit luxury stores or evaluate online; engage with sales associates in-store or online from home
Observe ambiance, service quality, and overall customer experience
Provide honest feedback through our platform via questionnaires
Perks of the Role
Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for time and input, with potential reimbursement on purchases
User-friendly platform for managing missions and feedback
Our Luxury Partners
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Compensation
Non-Purchase Evaluations: Fee based on mission complexity
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
Requirements
Must be 18 years or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience required; honest feedback from genuine customers is valued
How to Join the CXG Community
Register: sign up at live.cxg.com and confirm your email
Complete your profile: fill out your details to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin making a difference in the luxury market
About CXG CXG connects premium brands with evaluators across multiple countries. With global offices and extensive CX retail experience, CXG is focused on redefining the customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.
#J-18808-Ljbffr
About the Role As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback to help brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your observations shape the future of luxury.
Responsibilities
Choose your assignments and align missions with your preferences and profile
Visit luxury stores or evaluate online; engage with sales associates in-store or online from home
Observe ambiance, service quality, and overall customer experience
Provide honest feedback through our platform via questionnaires
Perks of the Role
Collaborate with iconic brands across industries
Flexible assignments tailored to your interests
Compensation for time and input, with potential reimbursement on purchases
User-friendly platform for managing missions and feedback
Our Luxury Partners
Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Compensation
Non-Purchase Evaluations: Fee based on mission complexity
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief
Requirements
Must be 18 years or older
Current customer of premium and luxury brands
Not currently under contract with any retail brands to ensure impartiality
Punctual, organized, detail-oriented, and reliable
Observant and passionate about customer experience
No prior experience required; honest feedback from genuine customers is valued
How to Join the CXG Community
Register: sign up at live.cxg.com and confirm your email
Complete your profile: fill out your details to 100% and get verified
Get certified: pass the General Certification to access missions
Apply for missions: explore assignments with brands that excite you
Start evaluating: begin making a difference in the luxury market
About CXG CXG connects premium brands with evaluators across multiple countries. With global offices and extensive CX retail experience, CXG is focused on redefining the customer experience for luxury brands. Our mobile platform, CXG Live, lets you manage missions, certifications, and feedback on the go.
#J-18808-Ljbffr