Michaels Stores
Overview
Join to apply for the
Framing Department Manager
role at
Michaels Stores . Responsibilities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager Achieve KPI’s and manage the framing team to achieve their KPI’s Review sales and production workload and build plans and sales floor time for networking Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs Serve as Manager on Duty (MOD) Assist with interviewing, onboarding, coaching, observing and training of new team members; support Talent Development activities; participate in Performance Management activities of your team; utilize the leadership competencies for continued self-development Partner with MODs daily on the expectations of framing and other framers Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Minimum Qualifications
Basic computer skills Preferred Experience
Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements
Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor to engage in the interactive process and find a reasonable accommodation Work Environment
Public retail store setting caring for customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Equal Opportunity Employer
At Michaels, we are an Equal Opportunity Employer. We value all Team Members and all customers to create, innovate and be better together. Michaels will provide reasonable accommodations to qualified individuals who need them to participate in the job application or interview process or to perform the essential functions of the job. EEOC Know Your Rights Poster in English | in Spanish | screen reader optimized; Federal FMLA Poster; Federal EEO Poster. For more information, visit Michaels.com. Our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
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Join to apply for the
Framing Department Manager
role at
Michaels Stores . Responsibilities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Develop and coach the team selling behaviors Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager Achieve KPI’s and manage the framing team to achieve their KPI’s Review sales and production workload and build plans and sales floor time for networking Manage and execute the inventory management processes as assigned Manage and execute shrink and safety programs Serve as Manager on Duty (MOD) Assist with interviewing, onboarding, coaching, observing and training of new team members; support Talent Development activities; participate in Performance Management activities of your team; utilize the leadership competencies for continued self-development Partner with MODs daily on the expectations of framing and other framers Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Minimum Qualifications
Basic computer skills Preferred Experience
Previous custom framing experience is preferred Retail management experience Experience leading a sales team Physical Requirements
Regular bending, lifting, carrying, reaching and stretching Ability to move throughout the store Ability to remain standing for long periods of time Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor to engage in the interactive process and find a reasonable accommodation Work Environment
Public retail store setting caring for customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Equal Opportunity Employer
At Michaels, we are an Equal Opportunity Employer. We value all Team Members and all customers to create, innovate and be better together. Michaels will provide reasonable accommodations to qualified individuals who need them to participate in the job application or interview process or to perform the essential functions of the job. EEOC Know Your Rights Poster in English | in Spanish | screen reader optimized; Federal FMLA Poster; Federal EEO Poster. For more information, visit Michaels.com. Our purpose is to fuel the joy of creativity. We operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.
#J-18808-Ljbffr