NFP, an Aon company
Benefits Account Manager (Hybrid)
NFP, an Aon company, Chicago, Illinois, United States, 60290
Overview
NFP, an Aon company, is a multi-award recipient focused on helping organizations address risk, workforce, wealth management and retirement challenges through a people-first approach. Learn more at https://www.NFP.com. Position
Executive Recruiter/Corporate Trainer/CO-Chair Inclusion & Belonging
at NFP, an AON company Summary
The Account Manager is responsible for working with consultants to service client accounts. This role manages the renewal process from start to finish, leads open enrollment presentations, and actively builds client relationships. The Account Manager will also handle day-to-day client service, project management, and vendor coordination. Key Responsibilities
Client Interaction and Relationship Building Engage with clients regularly to address needs and foster long-term partnerships Serve as the primary client contact, providing prompt and effective service Prepare and present clear, professional materials during client meetings Project and Deliverable Management Manage client deliverables, ensuring tasks are completed accurately and on time Manage the renewal lifecycle for client accounts, including planning, execution, and follow-up Develop and maintain project plans to execute client-related projects Implementation and Coordination Lead the implementation of new business and open enrollment processes, ensuring smooth transitions Coordinate with clients and vendors to manage timelines and deliverables Vendor Coordination Coordinate with vendors to ensure seamless service delivery and address issues; develop and maintain strong vendor relationships Shared Services Coordination Ensure shared services and other support functions are executed effectively to meet client needs Collaborate with internal teams to cover all aspects of client service Compliance and Regulatory Support Ensure benefit plan summaries and carrier documents are accurate and compliant; explain regulatory language to clients Work with the Compliance Team to meet client needs and ensure plans adhere to documents; stay updated on COBRA, HIPAA, ERISA, Section 125, and Health Care Reform Renewal and Marketing Process Manage renewal and marketing process from start to finish; negotiate with carriers and recommend renewal actions Develop and execute marketing plans with Consultants and Analysts Update benefit guides and client resources following open enrollment or coverage changes; ensure client data is entered into CRM (e.g., Salesforce) in a timely manner Knowledge, Skills, And/or Abilities
Effective time management Excellent written and verbal communication Strong interpersonal and relationship-building skills Proactive approach to client engagement Strong understanding of benefits administration, industry trends, and carrier products/services Strong project management skills and ability to manage multiple priorities Ability to work independently and as part of a team Education And/or Experience
3+ years of experience in benefits account management or related field Preferably a bachelor’s degree Certificates, Licenses, Registration
Life & Health Insurance License What We Offer
Competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on lifelong relationships with employees. Base salary ranges from $52,000 to $92,000 and is determined by experience, credentials, education, and location; performance-based incentives may be offered. NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer. Job Details
Employment type: Full-time Seniority level: Not Applicable Job function: General Business, Other, and Administrative Industries: Insurance Referrals increase your chances of interviewing at NFP, an Aon company. We’re unlocking community knowledge in a new way with AI-assisted insights.
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NFP, an Aon company, is a multi-award recipient focused on helping organizations address risk, workforce, wealth management and retirement challenges through a people-first approach. Learn more at https://www.NFP.com. Position
Executive Recruiter/Corporate Trainer/CO-Chair Inclusion & Belonging
at NFP, an AON company Summary
The Account Manager is responsible for working with consultants to service client accounts. This role manages the renewal process from start to finish, leads open enrollment presentations, and actively builds client relationships. The Account Manager will also handle day-to-day client service, project management, and vendor coordination. Key Responsibilities
Client Interaction and Relationship Building Engage with clients regularly to address needs and foster long-term partnerships Serve as the primary client contact, providing prompt and effective service Prepare and present clear, professional materials during client meetings Project and Deliverable Management Manage client deliverables, ensuring tasks are completed accurately and on time Manage the renewal lifecycle for client accounts, including planning, execution, and follow-up Develop and maintain project plans to execute client-related projects Implementation and Coordination Lead the implementation of new business and open enrollment processes, ensuring smooth transitions Coordinate with clients and vendors to manage timelines and deliverables Vendor Coordination Coordinate with vendors to ensure seamless service delivery and address issues; develop and maintain strong vendor relationships Shared Services Coordination Ensure shared services and other support functions are executed effectively to meet client needs Collaborate with internal teams to cover all aspects of client service Compliance and Regulatory Support Ensure benefit plan summaries and carrier documents are accurate and compliant; explain regulatory language to clients Work with the Compliance Team to meet client needs and ensure plans adhere to documents; stay updated on COBRA, HIPAA, ERISA, Section 125, and Health Care Reform Renewal and Marketing Process Manage renewal and marketing process from start to finish; negotiate with carriers and recommend renewal actions Develop and execute marketing plans with Consultants and Analysts Update benefit guides and client resources following open enrollment or coverage changes; ensure client data is entered into CRM (e.g., Salesforce) in a timely manner Knowledge, Skills, And/or Abilities
Effective time management Excellent written and verbal communication Strong interpersonal and relationship-building skills Proactive approach to client engagement Strong understanding of benefits administration, industry trends, and carrier products/services Strong project management skills and ability to manage multiple priorities Ability to work independently and as part of a team Education And/or Experience
3+ years of experience in benefits account management or related field Preferably a bachelor’s degree Certificates, Licenses, Registration
Life & Health Insurance License What We Offer
Competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on lifelong relationships with employees. Base salary ranges from $52,000 to $92,000 and is determined by experience, credentials, education, and location; performance-based incentives may be offered. NFP and You... Better Together!
NFP is an inclusive Equal Employment Opportunity employer. Job Details
Employment type: Full-time Seniority level: Not Applicable Job function: General Business, Other, and Administrative Industries: Insurance Referrals increase your chances of interviewing at NFP, an Aon company. We’re unlocking community knowledge in a new way with AI-assisted insights.
#J-18808-Ljbffr