Delaware North
The opportunity
Delaware North Parks and Resorts is seeking a full-time Front Desk Supervisor to join our team at Yavapai Hotel in Grand Canyon, Arizona. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$18.00 - $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
50% off food in our restaurant, tavern, coffee shop, and deli
20% off retail and grocery items
Referral bonus - earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life at the Grand Canyon
Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!
Variety of low cost housing available for $50 - $75/ week including wi-fi, satellite TV, and all utilities
Free laundry facilities
Healthy work-life balance
Community recreation center with gym and monthly outings
Tons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums
What will you do?
Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Coordinate needs and services with housekeeping department
More about you
At least 2 years of experience in front desk with property management systems preferred
Prior supervisory experience preferred
Should be computer literate in MS Office programs
Must be fluent in the English language, both spoken and written
Excellent interpersonal communication skills in person and by phone
Must be able to multitask and function professionally while under pressure
No college degree required
Physical requirements
Stand and walk for entirely of shift, twist, crouch, bend at the waist repeatedly
Some stair climbing, will push and pull cart
Ability to lift and carry a maximum of 25 pounds on occasion
Visual and manual dexterity to operate computer and grasp items
Shift details
Days
Evenings
Split shift
Overnight
Holidays
Weekends
8hr shift
OT as needed
Who we are
Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Delaware North Parks and Resorts is seeking a full-time Front Desk Supervisor to join our team at Yavapai Hotel in Grand Canyon, Arizona. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$18.00 - $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
50% off food in our restaurant, tavern, coffee shop, and deli
20% off retail and grocery items
Referral bonus - earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Life at the Grand Canyon
Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!
Variety of low cost housing available for $50 - $75/ week including wi-fi, satellite TV, and all utilities
Free laundry facilities
Healthy work-life balance
Community recreation center with gym and monthly outings
Tons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums
What will you do?
Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Coordinate needs and services with housekeeping department
More about you
At least 2 years of experience in front desk with property management systems preferred
Prior supervisory experience preferred
Should be computer literate in MS Office programs
Must be fluent in the English language, both spoken and written
Excellent interpersonal communication skills in person and by phone
Must be able to multitask and function professionally while under pressure
No college degree required
Physical requirements
Stand and walk for entirely of shift, twist, crouch, bend at the waist repeatedly
Some stair climbing, will push and pull cart
Ability to lift and carry a maximum of 25 pounds on occasion
Visual and manual dexterity to operate computer and grasp items
Shift details
Days
Evenings
Split shift
Overnight
Holidays
Weekends
8hr shift
OT as needed
Who we are
Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.