ICP Group
Technical Jobsite Support Manager, Waterproofing
ICP Group, Dallas, Texas, United States, 75215
Overview
Technical Jobsite Support Manager, Waterproofing for ICP Group's Pli-Dek Waterproofing Solutions division. The role ensures technical excellence by training customers to install products according to specifications and maintaining zero spec variance. The position focuses on building and maintaining relationships with current and prospective customers and helping grow Pli-Dek business through technical expertise. The ideal candidate will reside in the Dallas/Ft. Worth area and cover Texas, the Midwest, and the Northeast. Responsibilities
Work personally with Distributors, Architects, Applicators and all current and potential customers. Develop contacts and prospects that ensure long-term profitability. Increase territory sales and profitability through existing accounts and new development. Identify and communicate necessary changes in regulations and industry standards in specific territories. Evaluate customer needs/issues and provide solutions. Teach, demonstrate, and train existing and new customers. Verify spec compliance by all applicators. Provide necessary auxiliary on-site technical support as needed by the company and customers. Keep Distributors engaged and producing leads and support. Maintain professional and technical knowledge of products, their specifications and safe handling. Pursues training and development opportunities, strive to continuously build knowledge and skills. Maintain a safe and clean work environment. Maintain a consistently high level of performance and customer satisfaction. Participate in special projects as assigned. Contribute to a team effort by accomplishing related results as needed. Requirements
Minimum of 10 years’ knowledge and hands on experience in the application of construction trades, specifically waterproofing, roofing, and/or envelope. Proven track record of hands-on technical competency from initial contact through the completion of the project. Needs to be self-sufficient and motivated. Customer assistance on bidding/estimating. Quick study of manufacturer specifications, application instructions, and details. Work hands-on with customers to train contractors to install all products according to specifications. Amazing work ethic. New customer acquisitions. Meet, train, and build strong relationships with customers. Ability to travel the state of TX as well as the Midwest and Northeast. Heavy travel required. Environment & EEO
This job operates in a home office work environment and in the field; it may involve loud noise and outside weather conditions. The employee may be required to stand, walk, hear, and use hands and eyes for extended periods, and may occasionally lift up to 100 lbs. PPE is provided by the employer. ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
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Technical Jobsite Support Manager, Waterproofing for ICP Group's Pli-Dek Waterproofing Solutions division. The role ensures technical excellence by training customers to install products according to specifications and maintaining zero spec variance. The position focuses on building and maintaining relationships with current and prospective customers and helping grow Pli-Dek business through technical expertise. The ideal candidate will reside in the Dallas/Ft. Worth area and cover Texas, the Midwest, and the Northeast. Responsibilities
Work personally with Distributors, Architects, Applicators and all current and potential customers. Develop contacts and prospects that ensure long-term profitability. Increase territory sales and profitability through existing accounts and new development. Identify and communicate necessary changes in regulations and industry standards in specific territories. Evaluate customer needs/issues and provide solutions. Teach, demonstrate, and train existing and new customers. Verify spec compliance by all applicators. Provide necessary auxiliary on-site technical support as needed by the company and customers. Keep Distributors engaged and producing leads and support. Maintain professional and technical knowledge of products, their specifications and safe handling. Pursues training and development opportunities, strive to continuously build knowledge and skills. Maintain a safe and clean work environment. Maintain a consistently high level of performance and customer satisfaction. Participate in special projects as assigned. Contribute to a team effort by accomplishing related results as needed. Requirements
Minimum of 10 years’ knowledge and hands on experience in the application of construction trades, specifically waterproofing, roofing, and/or envelope. Proven track record of hands-on technical competency from initial contact through the completion of the project. Needs to be self-sufficient and motivated. Customer assistance on bidding/estimating. Quick study of manufacturer specifications, application instructions, and details. Work hands-on with customers to train contractors to install all products according to specifications. Amazing work ethic. New customer acquisitions. Meet, train, and build strong relationships with customers. Ability to travel the state of TX as well as the Midwest and Northeast. Heavy travel required. Environment & EEO
This job operates in a home office work environment and in the field; it may involve loud noise and outside weather conditions. The employee may be required to stand, walk, hear, and use hands and eyes for extended periods, and may occasionally lift up to 100 lbs. PPE is provided by the employer. ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
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