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ServiceNow

Senior Staff Software Engineer - Fullstack (Success Center)

ServiceNow, Addison, Texas, United States, 75001

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Senior Staff Software Engineer - Fullstack (Success Center)

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. Come join the Connected Customer Experience (CCX) team, within the Digital Technology organization, & work with a talented group of PMs, developers, designers, and researchers. Responsibilities:

Build high-quality, scalable, clean, and reusable applications and solutions as part of the Connected Customer Experience (CCX) team. Contribute within a Scrum-based Agile environment that prioritizes hands-on coding and continuous delivery. Partner with Connected Customer Experience (CCX) product teams to understand requirements and take ownership of features. Build intuitive, configurable software that supports diverse customer needs and enables easy adoption and customization. Play a key role in both the enhancement of existing products and the design and implementation of new features within the CCX portfolio. Share knowledge, provide guidance, and contribute to a culture of learning and collaboration across the team. Requirements:

Typically requires a minimum of 12 years of hands-on experience, or an advanced degree with 8 years of full stack development experience. Proficient with Java or another object-oriented programming language. Exposure to or hands-on experience with GenAI solutions, including Retrieval-Augmented Generation (RAG), Large Language Models (LLMs), or Agentic AI systems. Experience working across multiple technology stacks. Solid knowledge of data structures, algorithms, design patterns, and software performance tuning. Advanced experience with relational databases, including design, development, and optimization. Demonstrated ability to lead technical initiatives and collaborate across teams without formal authority. Excellent communication and interpersonal skills. We offer a base pay of $168,900 - $295,600, plus equity, variable/incentive compensation, and benefits. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

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