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Taft Stettinius & Hollister LLP

IT Service Analyst

Taft Stettinius & Hollister LLP, Chicago, Illinois, United States, 60290

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Overview

Taft Stettinius & Hollister LLP is seeking an IT Service Analyst to join our team in the Chicago office. IT Service Analysts serve clients by providing technical support to the attorneys and staff. All Taft employees operate under a “Client First” philosophy to provide exceptional services to our clients. Responsibilities

Assists all users of computer systems and software in their daily use of programs and equipment on an as-needed basis. Demonstrates strong knowledge of Microsoft Office 2016, Office 365, Windows 10 and network technology in assisting end users. Demonstrates strong knowledge of other technology products including Remote Access (Terminal Services, VPN, wireless, etc.), and other legal specific applications. Demonstrates strong problem solving, analytical skills and initiative. Demonstrates effective written and verbal communication skills. Demonstrates excellent customer service skills and ability to work effectively with all levels of personnel in a team environment. Demonstrates strong organizational skills and the ability to work in a fast-paced environment. Qualifications

Requirements : Minimum of 3 years of IT-related experience. Associate’s Degree in a related field of study or equivalent combination of education and experience. Proficient command of the English language and standard grammar rules. Strong working knowledge of Microsoft Office programs. Position details

Employment type: Full-time Seniority level: Not Applicable Job function: Information Technology Industries: Law Practice Benefits and additional notes

Taft offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401K, Paid Time Off, paid holidays, bonus, and more. The salary range for this position is $32.14/hr - $38.46/hr. Actual compensation offer may vary based on work experience, education, and/or skill level. Position is worked 100% in-office. Taft is an Equal Opportunity Employer. The information in this posting presents general duties, tasks, and responsibilities but is not intended to be an exhaustive listing. Taft Stettinius & Hollister LLP participates in E-VERIFY.

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