Inside Higher Ed
Solutions Architect - Enterprise Services
Inside Higher Ed, Atlanta, Georgia, United States, 30383
Solutions Architect - Enterprise Services
Location:
USO-Information Tech Services Regular/Temporary:
Regular Full/Part Time:
Full-Time Job ID:
283088
Overview The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.
Job Summary This Solutions Architect position performs complex specialized duties in the design, installation and maintenance of systems infrastructure, focused on Microsoft Windows, AD, and Azure technologies. This position designs all aspects of the server infrastructure, including automated operating system and application installation, and performs a variety of other complex systems administration duties. This position generally possesses authority to coordinate work of the Working- and Entry-Level System Administrator positions and mentors these two lower level positions in specific techniques or technical methods for accomplishing work assignments for projects. This position may serve as project leader on special projects.
Responsibilities
Administer multiple server environments supporting academic, administrative, and networking applications and services in a 24x7x365 production environment.
Install server operating systems and related software via automation.
Serve as Team Lead and technical expert for the Microsoft Systems team.
Automate as much as possible, look to automate more, help other people and teams automate.
Contribute to organization-wide monitoring and logging systems, and infrastructure stats and trend analysis.
Respond quickly to hardware, software, network, and system failures; provide troubleshooting, analysis, and recommendations for corrective action.
Contribute to the research and development of technologies and tools used for system administration.
Assist database administrators, application specialists, and developers with the installation, evaluation, and testing of new products and product versions; identify and propose solutions to problems.
Assist in evaluating vendor proposals for software, services, and equipment.
Provide technical assistance and advice to USG member institutions running local servers and services.
Participate in on-call pager rotation and respond to emergencies after hours.
Provide team leadership, experienced guidance, and mentoring as needed.
Occasional maintenance and upgrades after hours and/or on weekends; possible data center troubleshooting or equipment installation/removal.
Performs related duties as assigned.
Qualifications
Bachelor's Degree required.
A minimum of five years of experience managing servers and services in a production environment, or equivalent combination of education and experience.
Experience architecting complex systems from the ground up.
Experience automating system administration tasks, preferably using Puppet.
Experience managing virtualized environments (particularly VMware ESX).
Understanding of common services and protocols including HTTP, SAML, Git, DNS, TCP/IP, NTP, SSH, SMTP, etc.
Experience writing effective system administration scripts and utilities; competency in one or more high-level programming languages.
Strong working knowledge of patch management and change control practices.
Knowledge of monitoring, tiered storage, backup, and disaster recovery best practices.
Experience diagnosing Local Area Networking problems.
Experience managing a SAML Single Sign-On environment is a plus.
Experience managing complex web servers and familiarity with emerging web security standards is a plus.
Experience working with Microsoft SQL Server and Oracle databases is a plus.
Experience with Azure and Office365 is a plus.
Experience with high-availability design (failover systems and data replication) is a plus.
Experience managing SAN/NAS storage environments is a plus.
Experience managing a backup service is a plus.
Core Values & Conditions The USG Core Values are Integrity, Excellence, Accountability, and Respect. Additional details are available in USG policies linked in the original posting. This position is subject to background checks and compliance with applicable laws and BOR policies. See original posting for full details on conditions of employment, equal opportunity, and other information.
Additional Information This is not a supervisory position and does not have financial responsibilities. This role is not remote and candidates must reside in Georgia or be willing to relocate. The University System of Georgia does not sponsor work visas for this position.
#J-18808-Ljbffr
Location:
USO-Information Tech Services Regular/Temporary:
Regular Full/Part Time:
Full-Time Job ID:
283088
Overview The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.
Job Summary This Solutions Architect position performs complex specialized duties in the design, installation and maintenance of systems infrastructure, focused on Microsoft Windows, AD, and Azure technologies. This position designs all aspects of the server infrastructure, including automated operating system and application installation, and performs a variety of other complex systems administration duties. This position generally possesses authority to coordinate work of the Working- and Entry-Level System Administrator positions and mentors these two lower level positions in specific techniques or technical methods for accomplishing work assignments for projects. This position may serve as project leader on special projects.
Responsibilities
Administer multiple server environments supporting academic, administrative, and networking applications and services in a 24x7x365 production environment.
Install server operating systems and related software via automation.
Serve as Team Lead and technical expert for the Microsoft Systems team.
Automate as much as possible, look to automate more, help other people and teams automate.
Contribute to organization-wide monitoring and logging systems, and infrastructure stats and trend analysis.
Respond quickly to hardware, software, network, and system failures; provide troubleshooting, analysis, and recommendations for corrective action.
Contribute to the research and development of technologies and tools used for system administration.
Assist database administrators, application specialists, and developers with the installation, evaluation, and testing of new products and product versions; identify and propose solutions to problems.
Assist in evaluating vendor proposals for software, services, and equipment.
Provide technical assistance and advice to USG member institutions running local servers and services.
Participate in on-call pager rotation and respond to emergencies after hours.
Provide team leadership, experienced guidance, and mentoring as needed.
Occasional maintenance and upgrades after hours and/or on weekends; possible data center troubleshooting or equipment installation/removal.
Performs related duties as assigned.
Qualifications
Bachelor's Degree required.
A minimum of five years of experience managing servers and services in a production environment, or equivalent combination of education and experience.
Experience architecting complex systems from the ground up.
Experience automating system administration tasks, preferably using Puppet.
Experience managing virtualized environments (particularly VMware ESX).
Understanding of common services and protocols including HTTP, SAML, Git, DNS, TCP/IP, NTP, SSH, SMTP, etc.
Experience writing effective system administration scripts and utilities; competency in one or more high-level programming languages.
Strong working knowledge of patch management and change control practices.
Knowledge of monitoring, tiered storage, backup, and disaster recovery best practices.
Experience diagnosing Local Area Networking problems.
Experience managing a SAML Single Sign-On environment is a plus.
Experience managing complex web servers and familiarity with emerging web security standards is a plus.
Experience working with Microsoft SQL Server and Oracle databases is a plus.
Experience with Azure and Office365 is a plus.
Experience with high-availability design (failover systems and data replication) is a plus.
Experience managing SAN/NAS storage environments is a plus.
Experience managing a backup service is a plus.
Core Values & Conditions The USG Core Values are Integrity, Excellence, Accountability, and Respect. Additional details are available in USG policies linked in the original posting. This position is subject to background checks and compliance with applicable laws and BOR policies. See original posting for full details on conditions of employment, equal opportunity, and other information.
Additional Information This is not a supervisory position and does not have financial responsibilities. This role is not remote and candidates must reside in Georgia or be willing to relocate. The University System of Georgia does not sponsor work visas for this position.
#J-18808-Ljbffr