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Microsoft

IT Operations Manager

Microsoft, Milwaukee, Wisconsin, United States, 53244

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Overview

As a Microsoft Datacenter

IT Operations Manager

(ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role provides the opportunity to lead a highly effective team. Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I ITOM, you will play a key role in delivering core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on the personal and professional development of all employees, offering trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings, events, and professional certifications. Our infrastructure encompasses a global portfolio of more than 200 datacenters in 32 countries and millions of servers, supporting services for more than 1 billion customers and 20 million businesses in over 90 countries. Our environment emphasizes sustainability and optimization in datacenter design and operations as we meet business demands that position Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more, with a culture built on growth mindset, collaboration, and the values of respect, integrity, and accountability to foster inclusion. In alignment with Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities

Empowering a culture of safety, security, and compliance in all aspects of datacenter activities Leading and managing a team of high-performing individual contributors and their ongoing talent development Managing and overseeing datacenter site services, logistics, and deployment Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels Analyzing production operations and initiating corrective actions to ensure operational stability Initiating and establishing quality standards for the Datacenter teams and managing those initiatives through to completion Learn, live, and coach the One Microsoft culture and values; lead through change by bringing clarity, generating energy, and delivering success Embody our culture and values. Qualifications

Required Qualifications

High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience At least 2+ years of experience leading and motivating a diverse, technical workforce Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business Background Check Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, Microsoft Cloud Background Check: this position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications

Enterprise-level experience in managing large-scale and complex projects/programs Working knowledge of audit and compliance requirements in a large global enterprise Problem-solving skills, analytical capabilities, data analysis, and attention to detail Verbal and written communication and organization skills Ability to multi-task and project manage many tasks simultaneously College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience Compensation

Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, where the base pay range is USD $137,500 - $225,800 per year. Data Center Operations Management M5 - The typical base pay range for this role across the U.S. is USD $127,600 - $229,200 per year. In those locations, the base pay range is USD $168,900 - $253,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications and processes offers for these roles on an ongoing basis. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Meta

Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Software Development Referrals increase your chances of interviewing at Microsoft. Get notified about new Information Technology Operations Manager jobs in Milwaukee, WI.

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