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Raas Infotek LLC

Senior Service Now Developer

Raas Infotek LLC, Houston, Texas, United States, 77246

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Position:

Senior Service Now Developer Contract: W2 Only

Role Overview

We are seeking a highly skilled

Senior ServiceNow Developer

to design, develop, and implement enterprise solutions on the ServiceNow platform. The ideal candidate will have deep technical expertise, hands-on experience with multiple ServiceNow modules, and the ability to lead development efforts, mentor junior developers, and drive platform optimization and best practices. Key Responsibilities

Design, develop, and configure custom applications and modules within the

ServiceNow platform .

Implement and enhance

ITSM, ITOM, ITBM, HRSD, CSM, GRC, and other ServiceNow modules

as per business requirements.

Create and maintain

business rules, client scripts, UI policies, UI actions, workflows, Flow Designer, and integrations .

Lead

ServiceNow upgrade and migration projects , ensuring platform stability and compliance with best practices.

Develop and maintain

integration solutions

using APIs, web services (REST/SOAP), MID Servers, and integration hubs.

Perform

code reviews , enforce development standards, and ensure high-quality deliverables.

Collaborate with architects, business analysts, and stakeholders to gather requirements and translate them into technical solutions.

Provide

technical leadership and mentoring

to junior developers and administrators.

Troubleshoot and resolve technical issues, optimizing performance and scalability.

Ensure compliance with

governance, security, and audit standards

across the platform.

Required Skills & Qualifications

Bachelor s or Master s degree in Computer Science, Information Technology, or related field.

8 12 years of IT experience

with at least

6 years in ServiceNow development .

Strong expertise in

ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS, HTML, CSS) .

Proven hands-on experience in

ServiceNow ITSM

(Incident, Problem, Change, CMDB, Knowledge, Request Management).

Experience implementing at least

2 3 advanced modules

such as ITOM, ITBM, HRSD, SecOps, CSM, GRC, or Discovery.

Proficiency in

integration development

(REST, SOAP, LDAP, SSO, OAUTH, Active Directory).

Strong understanding of

ServiceNow architecture, data model, and security model .

Knowledge of

Agile/Scrum methodologies

and CI/CD practices for ServiceNow.

Excellent problem-solving and debugging skills in complex ServiceNow environments.

Preferred Qualifications

ServiceNow Certified System Administrator (CSA)

mandatory.

ServiceNow Certified Application Developer (CAD)

and one or more

Certified Implementation Specialist (CIS)

certifications (ITSM, ITOM, HR, CSM, etc.).

Experience in

ServiceNow Performance Analytics, Virtual Agent, and Now Mobile .

Exposure to

ServiceNow IRM, SecOps, or cloud-native integrations .

Strong domain knowledge in

Banking, Insurance, Healthcare, or IT Services .

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