Anchor Loans
Overview
Anchor Loans is one of several operating companies owned by Pretium Partners (+$60B AUM Financial Services Entity) and is expanding its lending footprint. Anchor Loans, established in 1998, is the nation’s leading private, direct lender to experienced residential real estate investors and builders, and the first to surpass $10 billion in total fundings. We specialize in bridge loans, ground-up construction, and single-family rental solutions for non-owner-occupied projects. Headquartered in Thousand Oaks, California, Anchor Loans lends in 48 states and is expanding into new markets and service lines to better serve our current and future borrowers. position summary is focused on customer service and close coordination with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process, while maintaining compliance with investor guidelines and customer service standards. Position Summary
We are looking for a customer service-oriented professional who can effectively communicate with all related parties to successfully close the loan transaction. Able to work collaboratively with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process. Assures compliance with investor guidelines and customer service standards. Communicate with customers, internal staff, brokers, title companies, etc. to respond to inquiries, resolve problems, and obtain all necessary documentation required to fund the loan. Essential Duties & Responsibilities
Ensure an outstanding customer experience for all customers including Borrowers, Third Parties, and Internal Staff. Review all preliminary title work and obtain clearances as necessary. Review all Estimated HUDS thoroughly and with accuracy. Clear funding conditions with accuracy. Ensuring that all files are complete and easy to navigate through and understand. Responsibilities may include coordinating with Post Closing and Asset management for insurance and facility issues. Performing related duties and special projects as assigned. Resolving any problems and conditions on files. Effectively communicates the status of documents and funding to all interested parties including Borrower, escrow, title, brokers, agents, etc. Prepares accurate funding packages including closing statements, funding figures, and reviews HUD1 for accuracy against disclosed fees. Requests wires and coordinates disbursements from title/escrow agents. Maintains updated target closing dates with accuracy. Ensures proper title insurance coverage. Review, approve, and order hazard insurance coverage. Job Requirements
Experience: Minimum 2 years loan processing Education: High School Diploma or GED equivalent; College Degree preferred Ability to maintain a high-volume workload in a fast-paced, deadline-driven environment Strong customer service orientation, attention to detail, and excellent organizational skills Clear and concise communicator with excellent follow-up skills Advanced knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, and approvals process Ability to perform clerical work requiring speed and accuracy Ability to manage multiple tasks and deadlines simultaneously Must be comfortable on the phone and be a people person with strong verbal and written communication skills Ensure an outstanding customer experience for all customers including borrowers, third parties, and internal staff with a focus on building strong relationships General knowledge of all department positions: Funder, Underwriting, Borrower Package Coordinator, Evaluation, Payments, Payoffs, Appraisals, Draws, Post Closing and Finance Work Environment
This is a hybrid position requiring in-office reporting to Anchor’s Thousand Oaks office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday. Compensation
The base pay range for this position is $26 - $30 an hour, plus annual discretionary bonus based on individual and company performance. What We Offer
Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&D insurance Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits Highly competitive performance bonus 401(k) retirement program with employer match Tuition reimbursement toward professional development Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons Onsite gym (Thousand Oaks only) 12 Paid Holidays Equal Opportunity Employer
Diversity matters to our organization, and we are proud to be an equal opportunity employer. All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic.
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Anchor Loans is one of several operating companies owned by Pretium Partners (+$60B AUM Financial Services Entity) and is expanding its lending footprint. Anchor Loans, established in 1998, is the nation’s leading private, direct lender to experienced residential real estate investors and builders, and the first to surpass $10 billion in total fundings. We specialize in bridge loans, ground-up construction, and single-family rental solutions for non-owner-occupied projects. Headquartered in Thousand Oaks, California, Anchor Loans lends in 48 states and is expanding into new markets and service lines to better serve our current and future borrowers. position summary is focused on customer service and close coordination with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process, while maintaining compliance with investor guidelines and customer service standards. Position Summary
We are looking for a customer service-oriented professional who can effectively communicate with all related parties to successfully close the loan transaction. Able to work collaboratively with loan account coordinators, escrow agents, and title companies to ensure a timely and accurate loan closing process. Assures compliance with investor guidelines and customer service standards. Communicate with customers, internal staff, brokers, title companies, etc. to respond to inquiries, resolve problems, and obtain all necessary documentation required to fund the loan. Essential Duties & Responsibilities
Ensure an outstanding customer experience for all customers including Borrowers, Third Parties, and Internal Staff. Review all preliminary title work and obtain clearances as necessary. Review all Estimated HUDS thoroughly and with accuracy. Clear funding conditions with accuracy. Ensuring that all files are complete and easy to navigate through and understand. Responsibilities may include coordinating with Post Closing and Asset management for insurance and facility issues. Performing related duties and special projects as assigned. Resolving any problems and conditions on files. Effectively communicates the status of documents and funding to all interested parties including Borrower, escrow, title, brokers, agents, etc. Prepares accurate funding packages including closing statements, funding figures, and reviews HUD1 for accuracy against disclosed fees. Requests wires and coordinates disbursements from title/escrow agents. Maintains updated target closing dates with accuracy. Ensures proper title insurance coverage. Review, approve, and order hazard insurance coverage. Job Requirements
Experience: Minimum 2 years loan processing Education: High School Diploma or GED equivalent; College Degree preferred Ability to maintain a high-volume workload in a fast-paced, deadline-driven environment Strong customer service orientation, attention to detail, and excellent organizational skills Clear and concise communicator with excellent follow-up skills Advanced knowledge of loan processing and closing policies, procedures, documents, underwriting requirements, and approvals process Ability to perform clerical work requiring speed and accuracy Ability to manage multiple tasks and deadlines simultaneously Must be comfortable on the phone and be a people person with strong verbal and written communication skills Ensure an outstanding customer experience for all customers including borrowers, third parties, and internal staff with a focus on building strong relationships General knowledge of all department positions: Funder, Underwriting, Borrower Package Coordinator, Evaluation, Payments, Payoffs, Appraisals, Draws, Post Closing and Finance Work Environment
This is a hybrid position requiring in-office reporting to Anchor’s Thousand Oaks office on Tuesday, Wednesday, and Thursday. Remote work is optional Monday and Friday. Compensation
The base pay range for this position is $26 - $30 an hour, plus annual discretionary bonus based on individual and company performance. What We Offer
Comprehensive health insurance options including Medical, Dental, Vision, Basic Life/AD&D insurance Generous sick leave & vacation benefits for rest, relaxation, and personal pursuits Highly competitive performance bonus 401(k) retirement program with employer match Tuition reimbursement toward professional development Workplace Celebrations, Team Building, Charity Drives, and Food Truck luncheons Onsite gym (Thousand Oaks only) 12 Paid Holidays Equal Opportunity Employer
Diversity matters to our organization, and we are proud to be an equal opportunity employer. All qualified candidates are welcome and will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, natural origin, disability, age, veteran status, or any other protected characteristic.
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