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Citi

Part Time Universal Banker 20 hrs - WASHINGTON DC

Citi, Washington, District of Columbia, us, 20022

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Part Time Universal Banker 20 hrs - WASHINGTON DC This Universal Banker is a part-time, entry-level position focused on assisting in sales, product or service activities in coordination with the customer service team. The objective is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients.

Responsibilities

Assist in basic account opening for existing customers

Provide service delivery to internal/external customers to resolve account service issues

Execute financial transactions in accordance with bank policies and procedures

Refer opportunities to segment partners where appropriate

Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively

Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets

Appropriately assess risk when making business decisions, demonstrating consideration for the firm\'s reputation and safeguarding Citi, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency

Qualifications

1-3 years of relevant experience

Previous Retail Banking or similar experience required

Clear and concise written and verbal communication skills

Education

High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional Details

Job Family Group: Consumer Sales

Job Family: Branch Sales

Time Type: Part time

Primary Location: Washington, District Of Columbia, United States

Salary Range (full-time): $47,510.00 - $61,990.00 per year; prorated for part-time hires based on hours worked

Hourly rate: $22.84 - $29.80

In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers benefits including medical, dental & vision, 401(k), insurance, wellness programs, and paid time off. Available offerings may vary by jurisdiction, job level, and date of hire. For more information, visit citibenefits.com.

EEO and Accessibility Citi is an equal opportunity employer. Qualified candidates will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. If you need a reasonable accommodation to use our tools or apply, please review Accessibility at Citi and the EEO Policy Statement.

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