Duke Energy Corporation
Senior IT Telecom Analyst
Duke Energy Corporation, Charlotte, North Carolina, United States, 28245
Overview
Join to apply for the
Senior IT Telecom Analyst
role at
Duke Energy Corporation . More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Job Summary This position is responsible for the design, implementation, testing and documentation of complex data and carrier network solutions in environments involving the corporate network. This position requires a thorough understanding of TCP/IP, routing, switching, and a general understanding of VOIP, wireless, firewall technologies, Silent Defense and Splunk. Network automation with programming and scripting are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and works with small teams using Agile engineering principles.
Responsibilities
Creation of network infrastructure designs, configurations, standards and documentation to effectively deliver network solutions in the controls/NERC-CIP areas of the company
Define and document technical requirements for new capabilities, work with key suppliers to solution, build and certify ensuring compliance with all functional, operational and business objectives. Develop proposals and communicate outcomes that address business value/risk and gain partner approval
Collaborate closely with peer IT organizations helping to influence, guide and direct technical outcomes; ensuring mutual strategy alignment
Maintain accurate diagrams and configurations for all network devices
Prepare engineering job packages consisting of detailed parts / equipment lists, and appropriate documentation (drawings, network diagrams, configurations, etc.)
Ensure cost effective design of systems with the ultimate goal of meeting business needs and providing reliable and efficient service to the customer
Prepare and submit cost estimates for planned installations where required
Collaborate across the IT organization to provide end-to-end solutions
Procure, turn-up, and troubleshoot both private and public WAN circuits
Troubleshoot complex routing designs, LAN switching environments, and firewall policy
Analyze QoS policies for various applications and VOIP
Work in an Agile engineering environment on team-based projects and assignments
Serve as the SME for ITOT operating issues and questions
Basic/Required Qualifications
Associates degree
Minimum 5 years related work experience
In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience
Desired Qualifications
Experience with network capacity planning, network security principles and general network management best practices
Previous experience with the Duke Energy ITOT program and the standards, designs, and implementation practices involved
Understanding of communication technology and fundamentals
Ability to work well within a team; good interpersonal relational skills
Effective verbal & written communication
Experience in coordination with multiple groups, companies, and people simultaneously
Demonstrated ability to work productively with little direct supervision
Demonstrated organizational and time management skills
Ability to effectively prioritize multiple tasks
Ability to be NERC-CIP certified and maintain the NERC-CIP access over time
Willingness and ability to learn new skills
Adherence to Change Management practices
Strong interpersonal skills to support successful performance in a team environment
Cisco Certifications: CCNA, CCDA, CCNP, CCDP
Agile Certification: Kanban Management Professional, Scrum Master
Experience With The Following Network Hardware/Software Solutions
Cisco routers, switches, wireless controllers, APs, phones, ASAs, ACS, ISE, DNA, ACI and OTV
Palo Alto firewalls and Panorama
Silent Defense
Splunk
Power
Advanced working experience with network technologies and protocols such as spanning tree, TCP/IP v4/v6, SIP, ARP, EIGRP, OSPF, BGP, DMVPN, Link Aggregation, 802.1Q trunking, HSRP/VRRP/GLBP, VSS/VSL, QoS, Multicast, 802.11a/b/g/n/ac, IPsec, RADIUS/TACACS+, Cisco ASRs/Nexus/IOS, HTTPs, MPLS, IKEv2, IPv6, Route-maps, SNMP, ACL, Palo Alto Firewalls, Opengear Terminal Servers and Syslog
Experience in leading key network projects, representing the organization and working closely with Product Owners, Operations, Business Units, Suppliers, and Peer Organizations
Experience with designing communications solutions for SCADA systems
Ability to design repeatable, reliable, and scalable solutions with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery
Experience with Python, shell scripts, RESTful APIs, EEM Scripting, JSON/XML, Ansible automation is a plus
Experience navigating process-oriented workflows, understanding many different internal business partner requirements and building good working relationships
Working Conditions
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
Primarily Office, some plan and substation visits that require PPE
Travel Requirements
5-15%
No relocation assistance. No visa sponsorship. No represented/union position.
Posting Expiration Date Posting expires Thursday, September 25, 2025. All job postings expire at 12:01 AM on the posting expiration date. To be considered you must possess all basic/required qualifications.
Privacy · Do Not Sell My Personal Information (CA) · Terms of Use · Accessibility
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Civil Engineering, Industrial Machinery Manufacturing, and Utilities
#J-18808-Ljbffr
Join to apply for the
Senior IT Telecom Analyst
role at
Duke Energy Corporation . More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Job Summary This position is responsible for the design, implementation, testing and documentation of complex data and carrier network solutions in environments involving the corporate network. This position requires a thorough understanding of TCP/IP, routing, switching, and a general understanding of VOIP, wireless, firewall technologies, Silent Defense and Splunk. Network automation with programming and scripting are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and works with small teams using Agile engineering principles.
Responsibilities
Creation of network infrastructure designs, configurations, standards and documentation to effectively deliver network solutions in the controls/NERC-CIP areas of the company
Define and document technical requirements for new capabilities, work with key suppliers to solution, build and certify ensuring compliance with all functional, operational and business objectives. Develop proposals and communicate outcomes that address business value/risk and gain partner approval
Collaborate closely with peer IT organizations helping to influence, guide and direct technical outcomes; ensuring mutual strategy alignment
Maintain accurate diagrams and configurations for all network devices
Prepare engineering job packages consisting of detailed parts / equipment lists, and appropriate documentation (drawings, network diagrams, configurations, etc.)
Ensure cost effective design of systems with the ultimate goal of meeting business needs and providing reliable and efficient service to the customer
Prepare and submit cost estimates for planned installations where required
Collaborate across the IT organization to provide end-to-end solutions
Procure, turn-up, and troubleshoot both private and public WAN circuits
Troubleshoot complex routing designs, LAN switching environments, and firewall policy
Analyze QoS policies for various applications and VOIP
Work in an Agile engineering environment on team-based projects and assignments
Serve as the SME for ITOT operating issues and questions
Basic/Required Qualifications
Associates degree
Minimum 5 years related work experience
In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience
Desired Qualifications
Experience with network capacity planning, network security principles and general network management best practices
Previous experience with the Duke Energy ITOT program and the standards, designs, and implementation practices involved
Understanding of communication technology and fundamentals
Ability to work well within a team; good interpersonal relational skills
Effective verbal & written communication
Experience in coordination with multiple groups, companies, and people simultaneously
Demonstrated ability to work productively with little direct supervision
Demonstrated organizational and time management skills
Ability to effectively prioritize multiple tasks
Ability to be NERC-CIP certified and maintain the NERC-CIP access over time
Willingness and ability to learn new skills
Adherence to Change Management practices
Strong interpersonal skills to support successful performance in a team environment
Cisco Certifications: CCNA, CCDA, CCNP, CCDP
Agile Certification: Kanban Management Professional, Scrum Master
Experience With The Following Network Hardware/Software Solutions
Cisco routers, switches, wireless controllers, APs, phones, ASAs, ACS, ISE, DNA, ACI and OTV
Palo Alto firewalls and Panorama
Silent Defense
Splunk
Power
Advanced working experience with network technologies and protocols such as spanning tree, TCP/IP v4/v6, SIP, ARP, EIGRP, OSPF, BGP, DMVPN, Link Aggregation, 802.1Q trunking, HSRP/VRRP/GLBP, VSS/VSL, QoS, Multicast, 802.11a/b/g/n/ac, IPsec, RADIUS/TACACS+, Cisco ASRs/Nexus/IOS, HTTPs, MPLS, IKEv2, IPv6, Route-maps, SNMP, ACL, Palo Alto Firewalls, Opengear Terminal Servers and Syslog
Experience in leading key network projects, representing the organization and working closely with Product Owners, Operations, Business Units, Suppliers, and Peer Organizations
Experience with designing communications solutions for SCADA systems
Ability to design repeatable, reliable, and scalable solutions with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery
Experience with Python, shell scripts, RESTful APIs, EEM Scripting, JSON/XML, Ansible automation is a plus
Experience navigating process-oriented workflows, understanding many different internal business partner requirements and building good working relationships
Working Conditions
Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.
Primarily Office, some plan and substation visits that require PPE
Travel Requirements
5-15%
No relocation assistance. No visa sponsorship. No represented/union position.
Posting Expiration Date Posting expires Thursday, September 25, 2025. All job postings expire at 12:01 AM on the posting expiration date. To be considered you must possess all basic/required qualifications.
Privacy · Do Not Sell My Personal Information (CA) · Terms of Use · Accessibility
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Civil Engineering, Industrial Machinery Manufacturing, and Utilities
#J-18808-Ljbffr