Avenue5 Residential
Avenue5 Residential is seeking a talented Leasing Manager to oversee activities related to apartment rentals, move-ins and move-outs, and lease renewals. The Leasing Manager is responsible for marketing and interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.
The ideal candidate will have excellent customer service and interpersonal skills, with the ability to relate to others. They will also have basic level knowledge of Microsoft Office Suite and excellent organizational and time-management skills.
Responsibilities
Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Conducts training, facilitates regular meetings, and coaches leasing consultants to obtain optimal performance. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Reviews and ensures lease applications have accurate information and payment has been collected before forwarding to property manager for approval. Conducts outside marketing and employer outreach and reviews Internet and marketing ads. Maintains accurate and detailed records of traffic activity by entering it into the computer. Assists with translating phone traffic into scheduled appointments with prospective residents to tour the property. Provides follow-up with each prospective resident via phone, mail or email. Orients prospective and current residents to the property. Processes renewal paperwork and ensures paperwork is delivered to current residents on a monthly basis. Creates and maintains resident files, including reviewing move-in paperwork with new residents. Ensures all open and close procedures are completed daily. Ensures model apartments are in touring condition at all times. Coordinates move-in/out schedules with maintenance team and inspects apartments prior to resident move-ins. Assists with processing work orders for residents and ensures they are completed in a timely manner. Shops competitors and completes weekly market survey. Assists with planning and implementing resident activities to increase resident retention. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Requirements
High school diploma is required. Minimum of one year of residential leasing and/or management experience is required. Prior experience with a revenue management system is required. Prior experience in Yardi or another equivalent property management system is required. Prior experience with customer reputation management tools is required. Excellent customer service and interpersonal skills with the ability to relate to others. Basic level knowledge of Microsoft Office Suite. Excellent organizational and time-management skills. What We Offer
Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, and robust recognition program. Avenue5 Residential is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Conducts training, facilitates regular meetings, and coaches leasing consultants to obtain optimal performance. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Reviews and ensures lease applications have accurate information and payment has been collected before forwarding to property manager for approval. Conducts outside marketing and employer outreach and reviews Internet and marketing ads. Maintains accurate and detailed records of traffic activity by entering it into the computer. Assists with translating phone traffic into scheduled appointments with prospective residents to tour the property. Provides follow-up with each prospective resident via phone, mail or email. Orients prospective and current residents to the property. Processes renewal paperwork and ensures paperwork is delivered to current residents on a monthly basis. Creates and maintains resident files, including reviewing move-in paperwork with new residents. Ensures all open and close procedures are completed daily. Ensures model apartments are in touring condition at all times. Coordinates move-in/out schedules with maintenance team and inspects apartments prior to resident move-ins. Assists with processing work orders for residents and ensures they are completed in a timely manner. Shops competitors and completes weekly market survey. Assists with planning and implementing resident activities to increase resident retention. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Requirements
High school diploma is required. Minimum of one year of residential leasing and/or management experience is required. Prior experience with a revenue management system is required. Prior experience in Yardi or another equivalent property management system is required. Prior experience with customer reputation management tools is required. Excellent customer service and interpersonal skills with the ability to relate to others. Basic level knowledge of Microsoft Office Suite. Excellent organizational and time-management skills. What We Offer
Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, and robust recognition program. Avenue5 Residential is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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