TikTok
Accounts Receivable Specialist - TikTok Shop - US Local Logistics Settlement
TikTok, Seattle, Washington, us, 98127
Accounts Receivable Specialist - TikTok Shop - US Local Logistics Settlement
Responsibilities TikTok Shop Supply Chain & Logistics team is dedicated to innovating and streamlining TikTok Shop's transportation network. This pivotal role is at the forefront of shaping scalable and efficient transportation strategies. A settlement center will be set up under the business center to unify the settlement of e-commerce logistics, and will be responsible for the accuracy, timeliness and compliance of e-commerce logistics AP and AR settlements, supporting rapid growth of the front-end business and the compliance control of the settlement process. We are seeking an experienced Accounts Receivable (AR) Specialist to join the US local logistics Settlement Team. You will manage and recover merchants’ logistics-related receivables, ensuring accuracy, compliance, and timeliness of accounts receivable. You will work with Finance, Legal, Risk, Operations, and Product teams to drive process standardization, automation, and receivables governance, contributing to cash flow management and business objectives. Key Responsibilities Accounts Management & Reconciliation: Review, reconcile, and validate merchant logistics fee invoices to ensure accuracy and completeness. Prepare regular AR analysis reports, monitor aging, and identify high-risk accounts. Collections & Dispute Resolution: Track merchant payment progress and establish cross-functional mechanisms to improve collection efficiency. Handle merchant billing disputes and collaborate with Operations, Legal, and Risk teams to develop solutions. Process Optimization & Automation: Standardize AR processes, including invoicing, adjustments, and write-offs. Support the development of AR dashboards to enhance data transparency and operational efficiency. Risk Control & Governance: Contribute to bad debt management and negative balance resolution strategies. Support cross-functional projects focused on receivables recovery and risk mitigation. Cross-Functional Collaboration: Maintain effective communication with Finance, Risk, Legal, Operations, and other stakeholders to align AR management with company goals. Provide financial insights in settlement-related cross-functional projects. Qualifications Minimum: Bachelor’s degree or above in Finance, Accounting, Economics, Logistics, or related fields. 3+ years of experience in accounts receivable, settlement, or financial operations; experience in cross-border e-commerce or logistics is a plus. Strong understanding of AR management, aging analysis, adjustments, and write-off processes, with problem-solving and risk identification skills. Proficient in data analysis and system operations; ERP or AR management system experience preferred. Preferred: CPA/ACCA or experience in financial analysis. Experience in cross-functional project management and process improvement. Familiarity with North American merchant settlement practices and logistics-related receivables processes. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our platform enables authentic expression, discovery, and connection. We value diverse, global teams and strive to create value for communities, inspire creativity, and bring joy. We pursue curiosity, humility, impact, and continuous learning in a rapidly growing tech company. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills and perspectives. Our platform and workplace reflect the diverse communities we reach. We celebrate diverse voices and aim to create an environment that supports them. TikTok Accommodation TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance, please reach out to us at https://tinyurl.com/RA-request Job Information For Pay Transparency, compensation is described as follows: The base salary range for this position in the selected city is $111,467 - $208,578 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is part of Total Package and may be eligible for additional discretionary bonuses/incentives and restricted stock units. Benefits vary by employment type and location, with medical, dental, and vision insurance from day one, a 401(k) plan with company match, paid parental leave, disability and life insurance, wellbeing benefits, and paid time off. The Company reserves the right to modify benefits programs at any time. For Los Angeles County candidates, we consider applicants with arrest or conviction records in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may influence job duties and conditional offers. Seniority level Mid-Senior level Employment type Full-time Job function Accounting/Auditing and Finance Industries: Technology, Information and Internet
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Responsibilities TikTok Shop Supply Chain & Logistics team is dedicated to innovating and streamlining TikTok Shop's transportation network. This pivotal role is at the forefront of shaping scalable and efficient transportation strategies. A settlement center will be set up under the business center to unify the settlement of e-commerce logistics, and will be responsible for the accuracy, timeliness and compliance of e-commerce logistics AP and AR settlements, supporting rapid growth of the front-end business and the compliance control of the settlement process. We are seeking an experienced Accounts Receivable (AR) Specialist to join the US local logistics Settlement Team. You will manage and recover merchants’ logistics-related receivables, ensuring accuracy, compliance, and timeliness of accounts receivable. You will work with Finance, Legal, Risk, Operations, and Product teams to drive process standardization, automation, and receivables governance, contributing to cash flow management and business objectives. Key Responsibilities Accounts Management & Reconciliation: Review, reconcile, and validate merchant logistics fee invoices to ensure accuracy and completeness. Prepare regular AR analysis reports, monitor aging, and identify high-risk accounts. Collections & Dispute Resolution: Track merchant payment progress and establish cross-functional mechanisms to improve collection efficiency. Handle merchant billing disputes and collaborate with Operations, Legal, and Risk teams to develop solutions. Process Optimization & Automation: Standardize AR processes, including invoicing, adjustments, and write-offs. Support the development of AR dashboards to enhance data transparency and operational efficiency. Risk Control & Governance: Contribute to bad debt management and negative balance resolution strategies. Support cross-functional projects focused on receivables recovery and risk mitigation. Cross-Functional Collaboration: Maintain effective communication with Finance, Risk, Legal, Operations, and other stakeholders to align AR management with company goals. Provide financial insights in settlement-related cross-functional projects. Qualifications Minimum: Bachelor’s degree or above in Finance, Accounting, Economics, Logistics, or related fields. 3+ years of experience in accounts receivable, settlement, or financial operations; experience in cross-border e-commerce or logistics is a plus. Strong understanding of AR management, aging analysis, adjustments, and write-off processes, with problem-solving and risk identification skills. Proficient in data analysis and system operations; ERP or AR management system experience preferred. Preferred: CPA/ACCA or experience in financial analysis. Experience in cross-functional project management and process improvement. Familiarity with North American merchant settlement practices and logistics-related receivables processes. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our platform enables authentic expression, discovery, and connection. We value diverse, global teams and strive to create value for communities, inspire creativity, and bring joy. We pursue curiosity, humility, impact, and continuous learning in a rapidly growing tech company. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills and perspectives. Our platform and workplace reflect the diverse communities we reach. We celebrate diverse voices and aim to create an environment that supports them. TikTok Accommodation TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. If you need assistance, please reach out to us at https://tinyurl.com/RA-request Job Information For Pay Transparency, compensation is described as follows: The base salary range for this position in the selected city is $111,467 - $208,578 annually. Compensation may vary based on qualifications, skills, competencies, experience, and location. Base pay is part of Total Package and may be eligible for additional discretionary bonuses/incentives and restricted stock units. Benefits vary by employment type and location, with medical, dental, and vision insurance from day one, a 401(k) plan with company match, paid parental leave, disability and life insurance, wellbeing benefits, and paid time off. The Company reserves the right to modify benefits programs at any time. For Los Angeles County candidates, we consider applicants with arrest or conviction records in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may influence job duties and conditional offers. Seniority level Mid-Senior level Employment type Full-time Job function Accounting/Auditing and Finance Industries: Technology, Information and Internet
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