National Information Solutions Cooperative (NISC)
Sr. Manager Application Development (Operations)
National Information Solutions Cooperative (NISC), Lake Saint Louis, Missouri, United States, 63367
Sr. Manager Application Development (Operations)
Lake Saint Louis, MO Position Summary
The
Senior Manager, Application Development
is a strategic leader responsible for driving innovation and operational excellence across NISC’s
Engineering & Operations (E&O) solutions
and
Framework Teams , including
User Interface (UI)
and
Artificial Intelligence (AI) . This individual plays a critical role in aligning technology direction with NISC’s cooperative mission—empowering our Member utilities and broadband providers with efficient, scalable, and forward-thinking software solutions. Success in this role requires a balance of technical acumen, people leadership, and strategic foresight to shape high-performing teams and frameworks that power our enterprise product portfolio. This role reports to the
Vice President of Application Development
and leads a large organization consisting of
100+ team members , including
multiple managers and several team leads . The ideal candidate will be skilled at building strong leadership teams, managing performance with clarity and consistency, and partnering cross-functionally to deliver measurable value to NISC and its Members. This candidate would also need to be located out of one of NISC's physical office locations. Work Schedule
Hybrid from the following office location: Lake Saint Louis, MO
Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location. Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Lead multiple E&O applications and framework teams focused on core enablement services. Oversee both
internal AI frameworks
that enhance NISC’s software development lifecycle (e.g., coding, review, and testing) and
external AI frameworks
designed to accelerate the development of Member-facing solutions. Drive innovation by evolving shared frameworks—including AI, and UI —to accelerate software delivery and consistency across NISC’s product portfolio. Develop, translate, and execute long-term operational plans in alignment with strategic initiatives. Partner with Product Management, Member Engagement, and Support to ensure that solutions not only meet technical objectives but also deliver measurable value to our Members. Establish and maintain a culture of high performance by defining clear metrics for team and individual productivity. Regularly review progress and engage in direct, ongoing coaching to ensure goals are met and performance gaps are addressed swiftly. Select, coach, and develop leaders, ensuring they build strong, engaged, and capable teams. Exercise independent decision-making over team structure, resource planning, technology direction, and performance management, while collaborating with executive and peer leaders for broader architectural or strategic priorities. Influence and align with peer leaders across Architecture, Infrastructure, Product, and QA to ensure a cohesive, scalable technology ecosystem. Ensure all development work reflects NISC’s cooperative mission by delivering scalable, Member-focused solutions that enhance the operations of electric and broadband providers across North America. Foster a team culture that reflects NISC’s Statement of Shared Values, promoting collaboration, accountability, and service-minded innovation. Manage departmental budgets and resource allocations. Champion change management efforts that help teams adapt and thrive in a fast-paced environment. Serve as a subject matter expert and resource in the functional and technical areas of responsibility. Other duties as assigned. Preferred Knowledge, Skills & Abilities
5+ years of leadership or supervisory experience within software development or a related technical discipline. Demonstrated ability to lead technical teams, manage cross-functional boundaries, and build high-performing organizations. Proven success in coaching others using performance data and metrics. Familiarity with modern software frameworks, particularly those related to AI, UI development, and service dependency management. Ability to drive strategic outcomes while managing the details of execution. Strong emotional intelligence, empathy, and self-awareness. Experience leading teams through organizational or technological change. Commitment to continuous learning and development—for self and team. Ability to travel as needed to meet position goals. Change in Role Structure
This posting reflects a strategic change in the structure and focus of the role. Previously, AI responsibilities were housed within a team reporting to one of the group’s managers. With this updated role, AI is being elevated to report directly to the Senior Manager, who will also be responsible for
creating and leading a new internal AI framework team . This team will enable NISC to scale its use of AI in both internal development processes (e.g., coding, review, testing) and as components that can be leveraged across our Member-facing solutions. Education Preferred
Bachelor’s degree in a business or technology-related field, or equivalent experience. Minimum Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Create a Job Alert Interested in building your career at National Information Solutions Cooperative (NISC)? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Your LinkedIn Profile URL What is your preferred first name? * Have you previously worked at NISC or any of its subsidiaries in the past? * Select... Are you currently employed at an NISC Member site? * Select... How did you hear about this job? * Select... If referred to apply, who referred you? If you have a relative working at NISC, what is their name and relationship? Why are you interested in this opportunity? * What locations are you interested in working from? (Select all that apply) * Cedar Rapids, IA Lake St. Louis, MO I want to work remotely If you selected working remotely above, which state would you plan to work remotely from? * Select... What percentage of the time are you willing to travel? * Select... Target Compensation * Select... What is your most recently completed form of education? * Select... Are you legally authorized to work in the United States? * Select... Do you currently require immigration sponsorship for work authorization? * Select... Will you require immigration sponsorship within the next 3-7 years for work authorization? (for example: F1, H1B, H4) * Select... If selected for hire, would you like to receive information regarding your first day via text message/SMS? You may receive up to three messages via text by opting in. Message and data rates may apply depending on your mobile plan. You can opt out at any time. * Select... If you wish to receive information via text/SMS, please indicate the cell number below.
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Lake Saint Louis, MO Position Summary
The
Senior Manager, Application Development
is a strategic leader responsible for driving innovation and operational excellence across NISC’s
Engineering & Operations (E&O) solutions
and
Framework Teams , including
User Interface (UI)
and
Artificial Intelligence (AI) . This individual plays a critical role in aligning technology direction with NISC’s cooperative mission—empowering our Member utilities and broadband providers with efficient, scalable, and forward-thinking software solutions. Success in this role requires a balance of technical acumen, people leadership, and strategic foresight to shape high-performing teams and frameworks that power our enterprise product portfolio. This role reports to the
Vice President of Application Development
and leads a large organization consisting of
100+ team members , including
multiple managers and several team leads . The ideal candidate will be skilled at building strong leadership teams, managing performance with clarity and consistency, and partnering cross-functionally to deliver measurable value to NISC and its Members. This candidate would also need to be located out of one of NISC's physical office locations. Work Schedule
Hybrid from the following office location: Lake Saint Louis, MO
Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location. Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Lead multiple E&O applications and framework teams focused on core enablement services. Oversee both
internal AI frameworks
that enhance NISC’s software development lifecycle (e.g., coding, review, and testing) and
external AI frameworks
designed to accelerate the development of Member-facing solutions. Drive innovation by evolving shared frameworks—including AI, and UI —to accelerate software delivery and consistency across NISC’s product portfolio. Develop, translate, and execute long-term operational plans in alignment with strategic initiatives. Partner with Product Management, Member Engagement, and Support to ensure that solutions not only meet technical objectives but also deliver measurable value to our Members. Establish and maintain a culture of high performance by defining clear metrics for team and individual productivity. Regularly review progress and engage in direct, ongoing coaching to ensure goals are met and performance gaps are addressed swiftly. Select, coach, and develop leaders, ensuring they build strong, engaged, and capable teams. Exercise independent decision-making over team structure, resource planning, technology direction, and performance management, while collaborating with executive and peer leaders for broader architectural or strategic priorities. Influence and align with peer leaders across Architecture, Infrastructure, Product, and QA to ensure a cohesive, scalable technology ecosystem. Ensure all development work reflects NISC’s cooperative mission by delivering scalable, Member-focused solutions that enhance the operations of electric and broadband providers across North America. Foster a team culture that reflects NISC’s Statement of Shared Values, promoting collaboration, accountability, and service-minded innovation. Manage departmental budgets and resource allocations. Champion change management efforts that help teams adapt and thrive in a fast-paced environment. Serve as a subject matter expert and resource in the functional and technical areas of responsibility. Other duties as assigned. Preferred Knowledge, Skills & Abilities
5+ years of leadership or supervisory experience within software development or a related technical discipline. Demonstrated ability to lead technical teams, manage cross-functional boundaries, and build high-performing organizations. Proven success in coaching others using performance data and metrics. Familiarity with modern software frameworks, particularly those related to AI, UI development, and service dependency management. Ability to drive strategic outcomes while managing the details of execution. Strong emotional intelligence, empathy, and self-awareness. Experience leading teams through organizational or technological change. Commitment to continuous learning and development—for self and team. Ability to travel as needed to meet position goals. Change in Role Structure
This posting reflects a strategic change in the structure and focus of the role. Previously, AI responsibilities were housed within a team reporting to one of the group’s managers. With this updated role, AI is being elevated to report directly to the Senior Manager, who will also be responsible for
creating and leading a new internal AI framework team . This team will enable NISC to scale its use of AI in both internal development processes (e.g., coding, review, testing) and as components that can be leveraged across our Member-facing solutions. Education Preferred
Bachelor’s degree in a business or technology-related field, or equivalent experience. Minimum Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made. While performing this role, employees must be able to see and communicate effectively. They are regularly required to remain stationary, move about, and operate computer keyboards or office equipment. Disclaimer
Management may modify this job description by assigning or reassigning duties and responsibilities at any time. Create a Job Alert Interested in building your career at National Information Solutions Cooperative (NISC)? Get future opportunities sent straight to your email. Apply for this job
* indicates a required field First Name * Last Name * Preferred First Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Your LinkedIn Profile URL What is your preferred first name? * Have you previously worked at NISC or any of its subsidiaries in the past? * Select... Are you currently employed at an NISC Member site? * Select... How did you hear about this job? * Select... If referred to apply, who referred you? If you have a relative working at NISC, what is their name and relationship? Why are you interested in this opportunity? * What locations are you interested in working from? (Select all that apply) * Cedar Rapids, IA Lake St. Louis, MO I want to work remotely If you selected working remotely above, which state would you plan to work remotely from? * Select... What percentage of the time are you willing to travel? * Select... Target Compensation * Select... What is your most recently completed form of education? * Select... Are you legally authorized to work in the United States? * Select... Do you currently require immigration sponsorship for work authorization? * Select... Will you require immigration sponsorship within the next 3-7 years for work authorization? (for example: F1, H1B, H4) * Select... If selected for hire, would you like to receive information regarding your first day via text message/SMS? You may receive up to three messages via text by opting in. Message and data rates may apply depending on your mobile plan. You can opt out at any time. * Select... If you wish to receive information via text/SMS, please indicate the cell number below.
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