Conifer Realty
Overview
Leasing Specialist – Conifer Realty Location
Westhill Square Apartments located at 4906 Alson Dr in Baltimore, MD Schedule
40 hours per week 8:30 AM - 5:00 PM Monday - Friday Job Description
Under direction of the Community Manager, assist in all operations of the leasing office. Work to minimize vacancy, quickly lease apartments, meet occupancy goals, promote good working resident and public relations, assure program compliance and perform clerical duties as required. Direct maintenance personnel to ensure property is maintained in good physical condition (as required). Adhere to all Company directives as per the manual of policies and procedures. Answer the telephone and convert prospect calls to appointments for a tour. Greet prospects, qualify their needs and wants, tour prospective residents and present features and benefits of the community. Complete guest card and invite the prospect to lease an apartment. Request a completed application and deposit. Coordinate marketing of vacant units including required social media postings. Work with local housing authority, if applicable, to ensure timely leasing and recertification of applicants/residents for tax credit units; meet deadlines for processing required paperwork for all recertifications. Ensure implementation and compliance with Tax Credit/DHCR/Section 8 and other housing program requirements. Collect rents and handle delinquent accounts in a timely and efficient manner. Receive and assist with processing residents’ service requests. Perform move-in inspections and generate applicable work orders as required. Perform clerical functions, data entry, file organization, and other tasks as needed. Prepare reports as required and meet deadlines. Handle move-ins and move-outs, with attention to apartment inspection check lists. Ensure residents are provided with a clean, safe and well-maintained community; perform touch-up cleaning as needed in common areas and model units. Work effectively with staff, residents, applicants and visitors. Report accidents and emergencies to the Community Manager immediately. Ensure maintenance requests are handled timely and keep written records of maintenance work. Perform other job-related duties as assigned; may require occasional evenings or weekend work to meet occupancy goals. Qualifications
2+ years’ prior apartment leasing experience preferred. Experience in LIHTC, HUD-Section 8, HOME RD or other compliance programs including Fair Housing compliance preferred. Yardi, Boston Post Bros or other property management software experience preferred. Prior customer service experience helpful. Ability to keep accurate, organized files and records; data entry skills. Math aptitude; understanding of debits, credits, basic accounting. Bilingual (Spanish or other) helpful. Education
Minimum High School diploma/GED equivalent required. Some college helpful. Certifications COS, TCS desired or willing to obtain. Requirements
Strong oral and written communication skills. Excellent customer service skills to interact with employees, residents, visitors, and local authorities/housing agencies. Strong interpersonal, organizational, and time management skills. Adaptable; able to multi-task and manage multiple projects. Able to work independently as well as in a team. Resourceful with problem-solving skills; handle confidential financial qualifying issues for residency. Proactive; eager to learn and take on new responsibilities. Business professional with good judgment for day-to-day matters. Benefits
Conifer Realty offers a competitive compensation package commensurate with experience, including training and development, benefits such as 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care FSA, dental, vision, life insurance, short and long-term disability, and a wellness program. Salary
$28.00 per hour
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Leasing Specialist – Conifer Realty Location
Westhill Square Apartments located at 4906 Alson Dr in Baltimore, MD Schedule
40 hours per week 8:30 AM - 5:00 PM Monday - Friday Job Description
Under direction of the Community Manager, assist in all operations of the leasing office. Work to minimize vacancy, quickly lease apartments, meet occupancy goals, promote good working resident and public relations, assure program compliance and perform clerical duties as required. Direct maintenance personnel to ensure property is maintained in good physical condition (as required). Adhere to all Company directives as per the manual of policies and procedures. Answer the telephone and convert prospect calls to appointments for a tour. Greet prospects, qualify their needs and wants, tour prospective residents and present features and benefits of the community. Complete guest card and invite the prospect to lease an apartment. Request a completed application and deposit. Coordinate marketing of vacant units including required social media postings. Work with local housing authority, if applicable, to ensure timely leasing and recertification of applicants/residents for tax credit units; meet deadlines for processing required paperwork for all recertifications. Ensure implementation and compliance with Tax Credit/DHCR/Section 8 and other housing program requirements. Collect rents and handle delinquent accounts in a timely and efficient manner. Receive and assist with processing residents’ service requests. Perform move-in inspections and generate applicable work orders as required. Perform clerical functions, data entry, file organization, and other tasks as needed. Prepare reports as required and meet deadlines. Handle move-ins and move-outs, with attention to apartment inspection check lists. Ensure residents are provided with a clean, safe and well-maintained community; perform touch-up cleaning as needed in common areas and model units. Work effectively with staff, residents, applicants and visitors. Report accidents and emergencies to the Community Manager immediately. Ensure maintenance requests are handled timely and keep written records of maintenance work. Perform other job-related duties as assigned; may require occasional evenings or weekend work to meet occupancy goals. Qualifications
2+ years’ prior apartment leasing experience preferred. Experience in LIHTC, HUD-Section 8, HOME RD or other compliance programs including Fair Housing compliance preferred. Yardi, Boston Post Bros or other property management software experience preferred. Prior customer service experience helpful. Ability to keep accurate, organized files and records; data entry skills. Math aptitude; understanding of debits, credits, basic accounting. Bilingual (Spanish or other) helpful. Education
Minimum High School diploma/GED equivalent required. Some college helpful. Certifications COS, TCS desired or willing to obtain. Requirements
Strong oral and written communication skills. Excellent customer service skills to interact with employees, residents, visitors, and local authorities/housing agencies. Strong interpersonal, organizational, and time management skills. Adaptable; able to multi-task and manage multiple projects. Able to work independently as well as in a team. Resourceful with problem-solving skills; handle confidential financial qualifying issues for residency. Proactive; eager to learn and take on new responsibilities. Business professional with good judgment for day-to-day matters. Benefits
Conifer Realty offers a competitive compensation package commensurate with experience, including training and development, benefits such as 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care FSA, dental, vision, life insurance, short and long-term disability, and a wellness program. Salary
$28.00 per hour
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