California State University, Long Beach
Financial Aid Counselor/Program Coordinator
California State University, Long Beach, Long Beach, California, us, 90899
Overview
Financial Aid Counselor/Program Coordinator provides processing and specialized financial aid functions to support administration of financial aid programs and delivery of funds to students. Responsibilities include determining eligibility, awarding aid, problem solving with students and parents, and making professional judgment decisions regarding student aid eligibility. The counselor provides leadership and program oversight over an assigned area of specialty; adjudicates appeals; and provides training to other staff. The position emphasizes equitable, inclusive, and culturally sensitive services, using a student-centered and equity-minded approach in all communications and service efforts. Key Responsibilities
Counseling and Outreach: Provide a broad range of student and family-facing financial aid services, including counseling and outreach for both state-supported and self-support students. Processing, Evaluation, and Program Oversight: Lead program management; serve as liaison for a programmatic area; facilitate access and student success through processing activities; provide decision-making support in complex situations; evaluate special circumstances; and exercise professional judgment. Knowledge and Continual Learning: Stay current with federal, state, and institutional financial aid regulations and trends; contribute to the Financial Aid Office and Enrollment Services through ad-hoc assignments. Knowledge, Skills, and Abilities
Thorough understanding of current needs analysis methodology and federal/state rules governing financial aid. Ability to interpret, analyze, and apply financial aid and academic policies and procedures. Must keep abreast of regulatory and institutional changes and utilize competent computer system skills. Ability to handle information confidentially. Ability to communicate effectively with diverse groups and audiences, and to contribute to outreach activities. Ability to work under pressure, manage multiple tasks with short deadlines, and maintain attention to detail. Responsibilities also include maintaining operational integrity by documenting responsibilities from daily tasks to strategic activities, ensuring data quality and integrity in system processes, and adhering to university policies and guidelines on safety, civility, information security, and non-discrimination. Education and Experience
Equivalent to a bachelor’s degree in one of the behavioral sciences, public or business administration, or a related field, plus two years of professional experience in one of the student services program areas. Department, Classification, and Compensation
Department:
Student Services Department Classification:
Student Services Professional II Compensation:
Salary placement determined by education, experience, and qualifications, internal equity, and department resources. Hiring Range: $5,083 - $5,250 per month, commensurate with candidate’s education, experience, skills, and training. CSU Classification Salary Range: $5,083 - $7,228 per month. 1.0 time-base, 40 hours per week. Duration of Appointment:
Temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Additional Information
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. The position requires compliance with the mandated reporter requirement under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083. A background check is required for employment. Conditional offers may be rescinded based on background results. Current CSULB employees may be subject to a criminal record check if not recently completed. CSULB is not a sponsoring agency for staff and management positions (e.g., H-1B visas). CSULB expects respectful, professional behavior in all situations. Harassment or abusive conduct is prohibited and professionalism, civility, and respect are expected of all employees. Equal Employment Opportunity and Accommodations
Equal Employment Statement:
CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status, in compliance with applicable laws and CSU policies. Accommodations:
Reasonable accommodations are provided to applicants and employees with disabilities. For accommodations related to the application or hiring process, contact StaffHR-Accommodations@csulb.edu. Advertised and Application Details
Advertised: Sep 25, 2025 (9:00 AM) Pacific Daylight Time Applications close: Oct 09, 2025 (11:55 PM) Pacific Daylight Time
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Financial Aid Counselor/Program Coordinator provides processing and specialized financial aid functions to support administration of financial aid programs and delivery of funds to students. Responsibilities include determining eligibility, awarding aid, problem solving with students and parents, and making professional judgment decisions regarding student aid eligibility. The counselor provides leadership and program oversight over an assigned area of specialty; adjudicates appeals; and provides training to other staff. The position emphasizes equitable, inclusive, and culturally sensitive services, using a student-centered and equity-minded approach in all communications and service efforts. Key Responsibilities
Counseling and Outreach: Provide a broad range of student and family-facing financial aid services, including counseling and outreach for both state-supported and self-support students. Processing, Evaluation, and Program Oversight: Lead program management; serve as liaison for a programmatic area; facilitate access and student success through processing activities; provide decision-making support in complex situations; evaluate special circumstances; and exercise professional judgment. Knowledge and Continual Learning: Stay current with federal, state, and institutional financial aid regulations and trends; contribute to the Financial Aid Office and Enrollment Services through ad-hoc assignments. Knowledge, Skills, and Abilities
Thorough understanding of current needs analysis methodology and federal/state rules governing financial aid. Ability to interpret, analyze, and apply financial aid and academic policies and procedures. Must keep abreast of regulatory and institutional changes and utilize competent computer system skills. Ability to handle information confidentially. Ability to communicate effectively with diverse groups and audiences, and to contribute to outreach activities. Ability to work under pressure, manage multiple tasks with short deadlines, and maintain attention to detail. Responsibilities also include maintaining operational integrity by documenting responsibilities from daily tasks to strategic activities, ensuring data quality and integrity in system processes, and adhering to university policies and guidelines on safety, civility, information security, and non-discrimination. Education and Experience
Equivalent to a bachelor’s degree in one of the behavioral sciences, public or business administration, or a related field, plus two years of professional experience in one of the student services program areas. Department, Classification, and Compensation
Department:
Student Services Department Classification:
Student Services Professional II Compensation:
Salary placement determined by education, experience, and qualifications, internal equity, and department resources. Hiring Range: $5,083 - $5,250 per month, commensurate with candidate’s education, experience, skills, and training. CSU Classification Salary Range: $5,083 - $7,228 per month. 1.0 time-base, 40 hours per week. Duration of Appointment:
Temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date. Additional Information
Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year. The position requires compliance with the mandated reporter requirement under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083. A background check is required for employment. Conditional offers may be rescinded based on background results. Current CSULB employees may be subject to a criminal record check if not recently completed. CSULB is not a sponsoring agency for staff and management positions (e.g., H-1B visas). CSULB expects respectful, professional behavior in all situations. Harassment or abusive conduct is prohibited and professionalism, civility, and respect are expected of all employees. Equal Employment Opportunity and Accommodations
Equal Employment Statement:
CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status, in compliance with applicable laws and CSU policies. Accommodations:
Reasonable accommodations are provided to applicants and employees with disabilities. For accommodations related to the application or hiring process, contact StaffHR-Accommodations@csulb.edu. Advertised and Application Details
Advertised: Sep 25, 2025 (9:00 AM) Pacific Daylight Time Applications close: Oct 09, 2025 (11:55 PM) Pacific Daylight Time
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