Total Quality Logistics
Overview
Position Title:
CUSTOMS BROKERAGE MANAGER Location:
Houston, Texas, USA Category:
Operations Job ID:
6810 Description & Requirements
About the role: As the Customs Brokerage Manager, you will be responsible for the growth and development of the Customs Brokerage Business of TQL Global. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices while progressively growing a team. What’s in it for you
Competitive compensation + comprehensive bonus and long-term incentive package Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401 (k) with company match Stability, support, and strength from a leading industry organization Work hard, play hard – enjoy happy hours, team outings, company-sponsored volunteer events Fortune 100 Best Companies to Work for (2023)
and
Forbes America’s Best Large Employers (2022) Key Responsibilities
Become the face of the customs team across the organization. Engaging with every level of leadership to grow the Customs’ team customer base Lead a targeted customs team located across the nation to review and resolve compliance issues, continuously enhancing our processes to prevent potential issues Train new Entry Writers on operations, compliance, and systems Respond to internal and external customer inquiries and follow up to ensure issue resolution and customer satisfaction Oversee the provision of customs brokerage services to TQL Global’s customers Develop, implement, and continuously enhance all Customs brokerage policies and procedures Assist in mapping company process flows and continuously review to identify efficiency gains Review, file, audit and process US Customs documents Review and monitor all Customs rejections, requests for information, and other inquiries Resolve Customs and import compliance issues Maintain up-to-date customer records and documentation Stay current with developments and changes in regulations and other government requirements Qualifications
6+ years’ experience in Customs Brokerage Bachelor’s degree in supply chain, business, economics, or related field preferred Strong understanding of US Customs and related laws, regulations and requirements Proven results contributing directly to growth of a Customs Brokerage business Track record of leading, training, and coaching others Where you'll be:
5005 Mitchelldale Street Houston, TX 77092 About TQL Global
TQL Global, LLC (“TQL Global”) is a wholly-owned subsidiary of TQL, and is a licensed customs broker and ocean freight forwarder, and a TSA-approved IAC. TQL, Total Quality Logistics, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454. Equal employment opportunity, including veterans and individuals with disabilities. PI278388902
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Position Title:
CUSTOMS BROKERAGE MANAGER Location:
Houston, Texas, USA Category:
Operations Job ID:
6810 Description & Requirements
About the role: As the Customs Brokerage Manager, you will be responsible for the growth and development of the Customs Brokerage Business of TQL Global. We are looking for someone that has the proven success, knowledge and experience in the industry to help establish best practices while progressively growing a team. What’s in it for you
Competitive compensation + comprehensive bonus and long-term incentive package Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401 (k) with company match Stability, support, and strength from a leading industry organization Work hard, play hard – enjoy happy hours, team outings, company-sponsored volunteer events Fortune 100 Best Companies to Work for (2023)
and
Forbes America’s Best Large Employers (2022) Key Responsibilities
Become the face of the customs team across the organization. Engaging with every level of leadership to grow the Customs’ team customer base Lead a targeted customs team located across the nation to review and resolve compliance issues, continuously enhancing our processes to prevent potential issues Train new Entry Writers on operations, compliance, and systems Respond to internal and external customer inquiries and follow up to ensure issue resolution and customer satisfaction Oversee the provision of customs brokerage services to TQL Global’s customers Develop, implement, and continuously enhance all Customs brokerage policies and procedures Assist in mapping company process flows and continuously review to identify efficiency gains Review, file, audit and process US Customs documents Review and monitor all Customs rejections, requests for information, and other inquiries Resolve Customs and import compliance issues Maintain up-to-date customer records and documentation Stay current with developments and changes in regulations and other government requirements Qualifications
6+ years’ experience in Customs Brokerage Bachelor’s degree in supply chain, business, economics, or related field preferred Strong understanding of US Customs and related laws, regulations and requirements Proven results contributing directly to growth of a Customs Brokerage business Track record of leading, training, and coaching others Where you'll be:
5005 Mitchelldale Street Houston, TX 77092 About TQL Global
TQL Global, LLC (“TQL Global”) is a wholly-owned subsidiary of TQL, and is a licensed customs broker and ocean freight forwarder, and a TSA-approved IAC. TQL, Total Quality Logistics, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454. Equal employment opportunity, including veterans and individuals with disabilities. PI278388902
#J-18808-Ljbffr