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PwC Experience Center Stockholm

FS Transformation Capital Markets Consultant - Manager

PwC Experience Center Stockholm, New York, New York, us, 10261

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FS Transformation Capital Markets Consultant - Manager

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Job details:

Job Title

FS Transformation Capital Markets Consultant - Manager •

Job Category

Operations Consulting •

Level

Manager •

Specialty/Competency

Operations •

Industry/Sector

Banking and Capital Markets •

Job Type

Regular •

Time Type

Full time •

Travel Requirements

Up to 80% •

Start Year

2025 •

Job ID

668735WD •

Location(s)

NY-New York

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. Those in customer service at PwC will specialise in improving customer service operations and enhancing customer experiences. You will work closely with clients to analyse customer service processes, identify pain points, and develop strategies to optimise service delivery, increase customer satisfaction, and drive loyalty. You will provide guidance on implementing customer service technologies, designing service models, and developing customer-centric service cultures.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.

Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

Develop skills outside your comfort zone, and encourage others to do the same.

Effectively mentor others.

Use the review of work as an opportunity to deepen the expertise of team members.

Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Customer Service team you are expected to manage specific work streams in sales and trading, financial advisory, and capital markets. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. You are also expected to lead the delivery of significant business results, manage project work streams, and communicate complex information effectively.

Responsibilities

Supervise, develop, and coach teams to deliver exceptional work

Manage client service accounts and drive project workstreams

Analyze and solve complex problems to develop deliverables

Manage work streams in sales and trading, banking, and capital markets

Lead the delivery of significant business results

Communicate complex information effectively

Foster a culture of continuous improvement and innovation

Maintain rigorous standards of integrity and authenticity in every client interaction

What You Must Have

Bachelor's Degree

5 years of experience

What Sets You Apart

Master of Business Administration in Business Administration/Management, Engineering, Operations Management/Research, Finance, Accounting, Computer and Information Science preferred

CFA, CPP preferred

Experience in Risk Management, Sales and Trading Operations

Broker Dealer Compliance knowledge

Data and Analytics in Sales and Trading

Leading large teams through operational changes

Coaching and developing team members

Communicating complex information effectively

Managing market research and analyzes

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit: https://pwc.to/benefits-at-a-glance

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

PwC is an equal opportunity employer and inclusion and diversity are core to our culture. Referrals increase your chances of interviewing at PwC Experience Center Stockholm.

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