Five Iron Golf
Overview
Franchise Business Consultant (FBC) to be responsible for an assigned portfolio of Franchisees. The primary focus is driving success in sales, profitability, and network growth. The FBC will work collaboratively to establish and surpass business goals and will report directly to the VP, Franchise. Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. Company : Five Iron Golf; backed by Callaway Golf and Enlightened Hospitality Investments. Responsibilities
Franchisee Engagement
Achieve the operations and business performance goals for their portfolio of Franchisees, as set by the organization. Facilitate Annual Planning and Franchisee Business Review processes with Franchisees to assess performance and align on future goals and commitments. Align priority areas with Franchisees to drive the business in sales, profitability, and network growth while delivering a safe and consistent brand experience.
Data Analysis and Coaching
Develop and implement coaching plans to ensure Franchisee commitment and follow-through. Track and review ongoing data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisees to address. Follow up on Franchisee commitments and monitor data to check progress.
Collaboration and Communication
Facilitate communication between Franchisees and corporate cross-functional partners. Work with the Field Marketing Team on operations initiatives and promotions. Work with the Development Team to support procurement and Final Fit Out of New Locations. Monitor and support the execution of local and national initiatives. Coordinate training support with the Field Training Team.
Team Building and Customer Service
Collaborate across departments to support the team in consistent execution of all systems and processes to deliver products and services to Five Iron Golf brand standards. Support management in building a highly functional hourly team with a common goal. Foster an environment of customer service that prioritizes the guest experience.
Administrative Responsibilities
Perform evaluations as needed based on the Franchisee Business Review process or other indicators. Complete all administrative functions in a timely manner. Perform other duties as assigned to ensure smooth operations.
New Location Opening Support
Coordinate and facilitate New Location opening Training. Ensure all Brand Standards are met prior to opening.
Required Qualifications
Bachelor’s Degree 3+ years of Franchise Consultant experience in Hospitality or Retail Excellent communication skills, both verbal and written Leadership and decision-making skills Ability to multitask and work efficiently under pressure Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Basic knowledge of Google Suite, Microsoft Word, Excel & PowerPoint Benefits
Health, Dental, and Vision insurance Long and Short Term Disability Accident and Critical Illness Insurance 401K Job Type: Full-Time, Exempt Pay: $100,000 - $110,000 with opportunity for annual performance bonuses Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
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Franchise Business Consultant (FBC) to be responsible for an assigned portfolio of Franchisees. The primary focus is driving success in sales, profitability, and network growth. The FBC will work collaboratively to establish and surpass business goals and will report directly to the VP, Franchise. Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. Company : Five Iron Golf; backed by Callaway Golf and Enlightened Hospitality Investments. Responsibilities
Franchisee Engagement
Achieve the operations and business performance goals for their portfolio of Franchisees, as set by the organization. Facilitate Annual Planning and Franchisee Business Review processes with Franchisees to assess performance and align on future goals and commitments. Align priority areas with Franchisees to drive the business in sales, profitability, and network growth while delivering a safe and consistent brand experience.
Data Analysis and Coaching
Develop and implement coaching plans to ensure Franchisee commitment and follow-through. Track and review ongoing data and analytics to guide Franchisee actions toward their goals, commitments, and plans. Interpret data to provide coaching and recommendations on priorities for Franchisees to address. Follow up on Franchisee commitments and monitor data to check progress.
Collaboration and Communication
Facilitate communication between Franchisees and corporate cross-functional partners. Work with the Field Marketing Team on operations initiatives and promotions. Work with the Development Team to support procurement and Final Fit Out of New Locations. Monitor and support the execution of local and national initiatives. Coordinate training support with the Field Training Team.
Team Building and Customer Service
Collaborate across departments to support the team in consistent execution of all systems and processes to deliver products and services to Five Iron Golf brand standards. Support management in building a highly functional hourly team with a common goal. Foster an environment of customer service that prioritizes the guest experience.
Administrative Responsibilities
Perform evaluations as needed based on the Franchisee Business Review process or other indicators. Complete all administrative functions in a timely manner. Perform other duties as assigned to ensure smooth operations.
New Location Opening Support
Coordinate and facilitate New Location opening Training. Ensure all Brand Standards are met prior to opening.
Required Qualifications
Bachelor’s Degree 3+ years of Franchise Consultant experience in Hospitality or Retail Excellent communication skills, both verbal and written Leadership and decision-making skills Ability to multitask and work efficiently under pressure Passion for hospitality, food, and retail Excellent interpersonal and stakeholder management skills Basic knowledge of Google Suite, Microsoft Word, Excel & PowerPoint Benefits
Health, Dental, and Vision insurance Long and Short Term Disability Accident and Critical Illness Insurance 401K Job Type: Full-Time, Exempt Pay: $100,000 - $110,000 with opportunity for annual performance bonuses Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations.
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