Easiercommunications
Cost-Effective VoIP Solution for a Youth Development Program in Granada Hills, C
Easiercommunications, California, Missouri, United States, 65018
Job completed for Cost-Effective VoIP Solution for a Youth Development Program in Granada Hills, CA
Completion date:
July 17, 2025
Why did the customer contact us? A local youth development program based in Granada Hills, CA, with 12 full-time staff and numerous part-time counselors and volunteers. The program relied on an outdated, unreliable phone system that struggled to manage calls from parents, partners, and volunteers. They needed a cost-effective, professional system that could support remote staff, manage scheduling inquiries, and enhance overall program communication.
Solutions provided: We implemented a budget-friendly, cloud-based VoIP system, tailored to the needs of a nonprofit organization:
Auto-attendant with customized greetings:
Set up an auto-attendant to direct calls efficiently to registration, program information, or staff extensions.
Mobile integration: Provided mobile softphone clients for counselors and program managers, enabling them to communicate with parents and partners securely while off-site or at different program locations.
Voicemail-to-email transcription:
Ensured that all important messages from parents or partners were received and actioned promptly, even when staff were unavailable.
Conference bridge:
Implemented a dedicated conference bridge for staff and volunteer meetings, facilitating better collaboration across the organization.
The youth development program upgraded its communication infrastructure, improving reliability and responsiveness while remaining cost-effective. The mobile capabilities and advanced call management features streamlined operations, enhanced communication with all stakeholders, and supported the program's vital work in the community.
Team members on this project: Omar Abdelfattah, Maria Izanhour
Route 118 freeway crossing the San Fernando Valley in Los Angeles, California
Awards & Affiliations
One call, anytime, anywhere!
To Schedule a Free, No Obligation Consultation, Call Us Now or Fill out the Contact Form
Based in Colorado, we provide nationwide phone solutions for your business.
#J-18808-Ljbffr
July 17, 2025
Why did the customer contact us? A local youth development program based in Granada Hills, CA, with 12 full-time staff and numerous part-time counselors and volunteers. The program relied on an outdated, unreliable phone system that struggled to manage calls from parents, partners, and volunteers. They needed a cost-effective, professional system that could support remote staff, manage scheduling inquiries, and enhance overall program communication.
Solutions provided: We implemented a budget-friendly, cloud-based VoIP system, tailored to the needs of a nonprofit organization:
Auto-attendant with customized greetings:
Set up an auto-attendant to direct calls efficiently to registration, program information, or staff extensions.
Mobile integration: Provided mobile softphone clients for counselors and program managers, enabling them to communicate with parents and partners securely while off-site or at different program locations.
Voicemail-to-email transcription:
Ensured that all important messages from parents or partners were received and actioned promptly, even when staff were unavailable.
Conference bridge:
Implemented a dedicated conference bridge for staff and volunteer meetings, facilitating better collaboration across the organization.
The youth development program upgraded its communication infrastructure, improving reliability and responsiveness while remaining cost-effective. The mobile capabilities and advanced call management features streamlined operations, enhanced communication with all stakeholders, and supported the program's vital work in the community.
Team members on this project: Omar Abdelfattah, Maria Izanhour
Route 118 freeway crossing the San Fernando Valley in Los Angeles, California
Awards & Affiliations
One call, anytime, anywhere!
To Schedule a Free, No Obligation Consultation, Call Us Now or Fill out the Contact Form
Based in Colorado, we provide nationwide phone solutions for your business.
#J-18808-Ljbffr