Insulet Corporation
E2E Senior CRM Functional Analyst (Hybrid)
Insulet Corporation, Oklahoma City, Oklahoma, United States
The E2E Senior CRM Functional Analyst is a critical member of the Customer Ecosystem Development team and reports to the Manager, IT Commercial CRM Systems. Working in a dynamic, collaborative team environment, the successful candidate will support Insulet’s commercial expansion with new products, new markets and new functions through business analysis and general IT support across the entire business entity. Specific functions of this role include business process definition (as-is vs. to-be), solution design, configuration, and implementation of technical solutions across the Salesforce.com platform.
The ideal candidate will have a demonstrated ability to work with multiple stakeholders in a fast-paced environment, organizational skills required to work on multiple initiatives at the same time, and the ability to comprehend business processes and suggest solutions in a business-friendly manner. They will also have demonstrated a desire to continue improving their Salesforce and business analysis skills through certifications, Trailhead modules, and/or career advancement. This is a hands-on role playing a key position in the global growth of Insulet over the next several years.**Responsibilities:** Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows. Have hands on experience with validation rules and flow, other configuration, etc.Hands on experience deploying configuration options while effectively addressing technical challenges. Assist the business team in the creation of requirements documentation that can include use cases, process flows, and system interface diagrams.Create Functional Design Documentation based on business requirements. Perform other duties as required.Able to work with CST or EST time zone **Education and Experience:** Bachelor’s Degree and/or equivalent combination of education and experience. Minimum 5 years of experience working with Salesforce Platform Experience working with healthcare is a plus Experience working in a regulated environment as well as International experience is strongly desired.Proven ability to provide business analysis and system configuration deliverables related to process improvement. Proven knowledge of the software and systems development life cycle. **Skills/Competencies:** Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously. Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines. Ability to analyze problems and develop solutions accounting for the larger system wide impacts. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations. Positive, results driven, rational, logical, team player. Ability to rapidly learn and take advantage of new concepts, business models, and technologies. Ability to work independently & on multiple projects against deadlines. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.() #J-18808-Ljbffr
The ideal candidate will have a demonstrated ability to work with multiple stakeholders in a fast-paced environment, organizational skills required to work on multiple initiatives at the same time, and the ability to comprehend business processes and suggest solutions in a business-friendly manner. They will also have demonstrated a desire to continue improving their Salesforce and business analysis skills through certifications, Trailhead modules, and/or career advancement. This is a hands-on role playing a key position in the global growth of Insulet over the next several years.**Responsibilities:** Perform complex business and systems analysis work; conduct requirements gathering/analysis via information gathering sessions with business users and technical staff. Develop supporting process flows. Have hands on experience with validation rules and flow, other configuration, etc.Hands on experience deploying configuration options while effectively addressing technical challenges. Assist the business team in the creation of requirements documentation that can include use cases, process flows, and system interface diagrams.Create Functional Design Documentation based on business requirements. Perform other duties as required.Able to work with CST or EST time zone **Education and Experience:** Bachelor’s Degree and/or equivalent combination of education and experience. Minimum 5 years of experience working with Salesforce Platform Experience working with healthcare is a plus Experience working in a regulated environment as well as International experience is strongly desired.Proven ability to provide business analysis and system configuration deliverables related to process improvement. Proven knowledge of the software and systems development life cycle. **Skills/Competencies:** Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously. Ability to work in a deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines. Ability to analyze problems and develop solutions accounting for the larger system wide impacts. Must have the ability to express strategy, technical knowledge, and processes in easily understood presentations. Positive, results driven, rational, logical, team player. Ability to rapidly learn and take advantage of new concepts, business models, and technologies. Ability to work independently & on multiple projects against deadlines. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.() #J-18808-Ljbffr