Hard Rock Digital
Overview
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space. What’s the position?
We are seeking an exceptional leader to commandeer sportsbook operations at Hard Rock Bet. Reporting to the SVP Sportsbook and collaborating with our VP Sportsbook Revenue, the VP Sportsbook Operations will be an experienced executive who has likely mastered their trade from the trenches up to have a deep knowledge of sportsbook operations, its dependencies, its tripwires and its potential to deliver a continuous flow of subtle brilliance that elevates a sportsbook above and beyond its competitors. Responsibilities
Provide strategic leadership for the sportsbook operations division, including oversight of regulatory compliance, user experience, front end management, content optimization, real time engagement execution and operational efficiency Directly inspire, mentor, and innovate with a portfolio of specialized teams including Regulatory Audit & Integrity, Sports Ops, Product Ops, Planning, and User Experience QA Ensure consistent high-performance execution across all operational channels Develop and implement operational standards, processes, and KPIs to optimize business performance Establish a culture of curiosity, innovation, high achievement among your direct reports and their teams Drive continuous improvement initiatives across the sportsbook Immerse yourself in our data culture, be hands on in the data, driving your teams to operate rationally, experimentally, creatively Collaborate with the Revenue team to align operational strategies with revenue goals Exude composure in a crisis and be present, visible, decisive, collaborative Qualifications
5 years of progressive experience in sportsbook operations, with at least 3 years in senior leadership at a regulated US sportsbook Extensive knowledge of sportsbook platforms, betting markets, and operational requirements Experience leading cross-functional teams and devising meaningful performance metrics to appraise their contribution and effectiveness Authoritative understanding of sportsbook regulations and compliance requirements Exceptional analytical and problem-solving skills, an innovator, a strategist Outstanding leadership abilities with experience of successfully managing senior-level direct reports, and nurturing talent through your teams Previous experience in effectively scaling operations in a high-growth environment Demonstrable experience with operational transformation or process optimization projects Sophisticated understanding of trading operations and risk management in gaming environments What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Roster of Uniques
We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).
#J-18808-Ljbffr
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space. What’s the position?
We are seeking an exceptional leader to commandeer sportsbook operations at Hard Rock Bet. Reporting to the SVP Sportsbook and collaborating with our VP Sportsbook Revenue, the VP Sportsbook Operations will be an experienced executive who has likely mastered their trade from the trenches up to have a deep knowledge of sportsbook operations, its dependencies, its tripwires and its potential to deliver a continuous flow of subtle brilliance that elevates a sportsbook above and beyond its competitors. Responsibilities
Provide strategic leadership for the sportsbook operations division, including oversight of regulatory compliance, user experience, front end management, content optimization, real time engagement execution and operational efficiency Directly inspire, mentor, and innovate with a portfolio of specialized teams including Regulatory Audit & Integrity, Sports Ops, Product Ops, Planning, and User Experience QA Ensure consistent high-performance execution across all operational channels Develop and implement operational standards, processes, and KPIs to optimize business performance Establish a culture of curiosity, innovation, high achievement among your direct reports and their teams Drive continuous improvement initiatives across the sportsbook Immerse yourself in our data culture, be hands on in the data, driving your teams to operate rationally, experimentally, creatively Collaborate with the Revenue team to align operational strategies with revenue goals Exude composure in a crisis and be present, visible, decisive, collaborative Qualifications
5 years of progressive experience in sportsbook operations, with at least 3 years in senior leadership at a regulated US sportsbook Extensive knowledge of sportsbook platforms, betting markets, and operational requirements Experience leading cross-functional teams and devising meaningful performance metrics to appraise their contribution and effectiveness Authoritative understanding of sportsbook regulations and compliance requirements Exceptional analytical and problem-solving skills, an innovator, a strategist Outstanding leadership abilities with experience of successfully managing senior-level direct reports, and nurturing talent through your teams Previous experience in effectively scaling operations in a high-growth environment Demonstrable experience with operational transformation or process optimization projects Sophisticated understanding of trading operations and risk management in gaming environments What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Roster of Uniques
We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where, regardless of background or beliefs, you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer).
#J-18808-Ljbffr