Ramp
Risk Operations Lead | Underwriting New York, NY (HQ), San Francisco, CA, Remote
Ramp, New York, New York, us, 10261
About Ramp
At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.
Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters.
More than 40,000 businesses, from family-owned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.
Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies.
Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.
About the Role As a lead on Ramp's Risk Strategy & Operations, you will drive strategic and operational initiatives across underwriting, customer risk management, and fraud. This role requires a deep understanding of underwriting processes, strong analytical skills, and the ability to influence systems and policies at scale. You will own cross-functional relationships, drive org-wide implementations, and mentor teammates to grow Ramp’s capabilities in managing credit and fraud risk. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
Weekend work is required for this role, with the flexibility to choose either Saturday or Sunday each week to support underwriting operations.
What You’ll Do
Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
Partner with product and engineering to build best in class risk tooling to increase operations efficiency
Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
Have the ability to grow, develop and learn in a fast-paced, start-up environment
Own and lead cross-functional relationships with Product, Engineering, and Design to define and drive risk tooling and strategy
Define and implement policy and tooling changes across multiple risk functions
Formally mentor and develop team members, supporting capability growth and values alignment within Risk Ops
What You Need
Minimum 7+ years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
Excellent written and verbal communication skills
Strong background in customer support via email
Investigative and critical thinking skills
BA/BS from an accredited university
Nice-to-Haves
Experience in high growth startups
Experience building complex financial products
Knowledge of SQL or Python
Strong background in customer support via phone
Compensation
For candidates located in NYC or SF, the pay range for this role is $151,500 - $208,350.
For candidates located in all other locations, the pay range for this role is $136,400 - $187,550.
Benefits (for U.S.-based full-time employees)
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF (as needed)
Pet insurance
Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.
Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ramp Applicant Privacy Notice
#J-18808-Ljbffr
Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. But we’re not just building features powered by AI. We’re building a platform where agents can chase receipts, close books, flag risks, and surface insights. This enables teams to reclaim their time and reinvest in what matters.
More than 40,000 businesses, from family-owned farms to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.
Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, among others, in addition to 100+ angel investors who have been founders or executives of leading companies.
Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.
About the Role As a lead on Ramp's Risk Strategy & Operations, you will drive strategic and operational initiatives across underwriting, customer risk management, and fraud. This role requires a deep understanding of underwriting processes, strong analytical skills, and the ability to influence systems and policies at scale. You will own cross-functional relationships, drive org-wide implementations, and mentor teammates to grow Ramp’s capabilities in managing credit and fraud risk. We take our responsibility to serve our customers’ commitment to their financial health seriously, and our approach is anchored in data-driven and systematic decisions to delight our customers.
Weekend work is required for this role, with the flexibility to choose either Saturday or Sunday each week to support underwriting operations.
What You’ll Do
Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
Build and maintain monitoring dashboards for underwriting outcomes, processes and losses
Partner with product and engineering to build best in class risk tooling to increase operations efficiency
Research emerging underwriting and fraud trends to innovate on Ramp's decisioning systems and policies
Provide best in class customer experience, while managing credit and fraud risk, by effectively managing customer support requests on their application over phone and email
Have the ability to grow, develop and learn in a fast-paced, start-up environment
Own and lead cross-functional relationships with Product, Engineering, and Design to define and drive risk tooling and strategy
Define and implement policy and tooling changes across multiple risk functions
Formally mentor and develop team members, supporting capability growth and values alignment within Risk Ops
What You Need
Minimum 7+ years of experience in Underwriting, Credit Risk Management or Fraud Risk Management
Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
Excellent written and verbal communication skills
Strong background in customer support via email
Investigative and critical thinking skills
BA/BS from an accredited university
Nice-to-Haves
Experience in high growth startups
Experience building complex financial products
Knowledge of SQL or Python
Strong background in customer support via phone
Compensation
For candidates located in NYC or SF, the pay range for this role is $151,500 - $208,350.
For candidates located in all other locations, the pay range for this role is $136,400 - $187,550.
Benefits (for U.S.-based full-time employees)
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF (as needed)
Pet insurance
Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf.
Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ramp Applicant Privacy Notice
#J-18808-Ljbffr