Bristol Farms
Natural Living - Assistant Manager
Bristol Farms, Santa Monica, California, United States, 90403
Location: Santa Monica, CA
Overview
This is a management position. The Assistant Natural Living Manager will have the confidence, commitment, and motivation to move toward success. Key personality traits and skills include: patience, even temper, humility, observant, perceptive, supportive, decisive, flexible, analytical, and consistent. Must be self-motivated with strong leadership, listening, and extraordinary customer service skills; applied empathy; and a strong sense of urgency in all duties. Due to Bristol Farms Lazy Acres goals and structure, the Assistant Natural Living Manager should also be open to growth and expansion. Essential Duties and Responsibilities
Leads by example; models correct behavior and adherence to company policies and procedures. Assists the Natural Living Manager with all Natural Living responsibilities. Under the direction of the Natural Living Manager, educates staff on products and sources of information about products and ingredients. Under the direction of the Natural Living Manager, educates staff on the upkeep of the department (labels and expiration dates, on- and off-sale of products, proper ordering for stock and sales, cleanliness of shelves and products, etc.). Maintains knowledge and stays up-to-date on new information through trade magazines, etc. Assists the Natural Living Manager in maintaining a high profit margin according to the approved budget, including sales goals, cost of goods, expenses, price changes, and waste management. Ensures high quality and proper quantity through accurate ordering and receiving under the direction of the Natural Living Manager. Rotates stock to assure high quality, fresh merchandise at all times. Accurately prices all merchandise by stamping, marking, or placing shelf tags/signs. Ensures daily price changes are done accurately and completed before store opens; maintains price integrity at all times. Handles customer complaints to assure repeat business. Serves customers with a positive attitude and builds relationships to ensure repeat business. Follows safety work standards and reports any safety hazards to the Store Director. Maintains a clean and safe work area at all times. Meets and exceeds Bristol Farms Lazy Acres standards in food, service, quality, and cleanliness. Follows the employee handbook, especially on service standards and appearance. Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with company policies and applicable laws. Other responsibilities include assisting with the training of employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints, and resolving problems. Customer Service Skills
The Assistant Natural Living Manager is expected to provide customer service that is extraordinary and exceeds customer expectations. They should follow policies and guidelines that go beyond simply smiling and greeting customers, demonstrating attitudes, respect, and flexibility. The role requires a positive can-do attitude, respect for others, and the ability to adjust to changes in the workplace. Education and/or Experience
High School diploma or GED; or three to six months related experience. Language Skills
Ability to read and interpret documents such as safety rules, memos, special orders, operating and maintenance instructions, procedure manuals, and schedules. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of Bristol Farms Lazy Acres. This is a customer service-driven position; the candidate must have the ability to speak, read, and understand English. Mathematical Skills
Ability to add, subtract, multiply, and divide using whole numbers and fractions. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts to create a win-win situation. Ability to analyze situations, think through solutions, and implement them. Physical Demands
While performing the duties of this job, the employee is regularly required to stand for long periods, walk, and frequently use hands. The employee may reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close and color vision. The noise level in the work environment is usually moderate. Benefits
Amazing earning potential, paid weekly A values-based culture that will engage and empower your growth and development A strong training program to build guest service skills Opportunity for growth within our family of brands Benefits available – including medical, dental, vision, and 401K Numerous scholarship opportunities for full- and part-time team members 20% discount at all Bristol Farms and Lazy Acres locations $60 credit to Shoes for Crews every 6 months of employment
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This is a management position. The Assistant Natural Living Manager will have the confidence, commitment, and motivation to move toward success. Key personality traits and skills include: patience, even temper, humility, observant, perceptive, supportive, decisive, flexible, analytical, and consistent. Must be self-motivated with strong leadership, listening, and extraordinary customer service skills; applied empathy; and a strong sense of urgency in all duties. Due to Bristol Farms Lazy Acres goals and structure, the Assistant Natural Living Manager should also be open to growth and expansion. Essential Duties and Responsibilities
Leads by example; models correct behavior and adherence to company policies and procedures. Assists the Natural Living Manager with all Natural Living responsibilities. Under the direction of the Natural Living Manager, educates staff on products and sources of information about products and ingredients. Under the direction of the Natural Living Manager, educates staff on the upkeep of the department (labels and expiration dates, on- and off-sale of products, proper ordering for stock and sales, cleanliness of shelves and products, etc.). Maintains knowledge and stays up-to-date on new information through trade magazines, etc. Assists the Natural Living Manager in maintaining a high profit margin according to the approved budget, including sales goals, cost of goods, expenses, price changes, and waste management. Ensures high quality and proper quantity through accurate ordering and receiving under the direction of the Natural Living Manager. Rotates stock to assure high quality, fresh merchandise at all times. Accurately prices all merchandise by stamping, marking, or placing shelf tags/signs. Ensures daily price changes are done accurately and completed before store opens; maintains price integrity at all times. Handles customer complaints to assure repeat business. Serves customers with a positive attitude and builds relationships to ensure repeat business. Follows safety work standards and reports any safety hazards to the Store Director. Maintains a clean and safe work area at all times. Meets and exceeds Bristol Farms Lazy Acres standards in food, service, quality, and cleanliness. Follows the employee handbook, especially on service standards and appearance. Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with company policies and applicable laws. Other responsibilities include assisting with the training of employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints, and resolving problems. Customer Service Skills
The Assistant Natural Living Manager is expected to provide customer service that is extraordinary and exceeds customer expectations. They should follow policies and guidelines that go beyond simply smiling and greeting customers, demonstrating attitudes, respect, and flexibility. The role requires a positive can-do attitude, respect for others, and the ability to adjust to changes in the workplace. Education and/or Experience
High School diploma or GED; or three to six months related experience. Language Skills
Ability to read and interpret documents such as safety rules, memos, special orders, operating and maintenance instructions, procedure manuals, and schedules. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of Bristol Farms Lazy Acres. This is a customer service-driven position; the candidate must have the ability to speak, read, and understand English. Mathematical Skills
Ability to add, subtract, multiply, and divide using whole numbers and fractions. Reasoning Ability
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts to create a win-win situation. Ability to analyze situations, think through solutions, and implement them. Physical Demands
While performing the duties of this job, the employee is regularly required to stand for long periods, walk, and frequently use hands. The employee may reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close and color vision. The noise level in the work environment is usually moderate. Benefits
Amazing earning potential, paid weekly A values-based culture that will engage and empower your growth and development A strong training program to build guest service skills Opportunity for growth within our family of brands Benefits available – including medical, dental, vision, and 401K Numerous scholarship opportunities for full- and part-time team members 20% discount at all Bristol Farms and Lazy Acres locations $60 credit to Shoes for Crews every 6 months of employment
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