NYU Langone Health
Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation.
We have an exciting opportunity to join our team as a Patient Navigator. In this role, the successful candidate will work with a multi-disciplinary team in delivering primary care services to homeless people at designated outreach sites and clinics.
Position Summary
The Patient Navigator will accompany clients to various appointments, create appointments both within and outside of NYU Langone-Brooklyn, and maintain linkage of care between patients. Job Responsibilities
Collect, monitor, and submit statistics on a weekly basis to ensure we meet funders' deliverable and monitor HRSA indicators. Arrange for ACA Medicaid expansion education forums for patients, program staff, and shelter staff to ensure patients are duly informed and enrolled. Maintain a positive working relationship with HCH team members, ER staff, and community partners. Educate hospital and community partners about unique needs and issues related to homelessness and access to health care. Assist patients to sustain efforts toward recovery, harm reduction, and relapse prevention, promoting access to addiction care, self-help groups, and treatment programs in the community. Maintain patient linkages with care providers and partner agencies, promoting adherence to medical regimens, plans of care, and achievement of self-management goals. Facilitate patient navigation through systems of health care and social services, providing for public transportation and escort to appointments as needed and as available. Assist in the planning and implementation of strategies to facilitate referrals, transitions, and communication among and between systems of care on behalf of patients who are homeless. Conduct outreach, in-reach, case finding, and education services to identify and serve individuals who are in need of healthcare and other services. Follow up with patients and providers to ensure appointments were kept. Assist with patient registration. Create appointments within or outside of the NYUFHC network for CMP patients. Perform administrative duties, including registering patient charts in EPIC and facilitating telehealth visits. Ensure patients make and keep appropriate health and social services appointments; accompany patients to primary care appointments and to other health care and social service encounters, as appropriate. Provide education, risk-reduction counseling, and skill-building services to patients, as necessary per patient needs and grant requirements. Depending on grant requirements and population served, may provide rapid HIV testing and pre- and post-test counseling. Perform entitlement reassessment and follow-ups. Coordinate ongoing navigation and logistical support for appointment keeping reminders, transportation, and childcare arrangements, as appropriate. Provide critical information to other members of the health care team based on observations in the field or in patient encounters. Educate, coach, and empower patients. Depending on needs, may provide DOT (Daily Observed Therapy); if providing DOT, must observe and record patient self-administration of medications. Participate in trainings, conferences, meetings, and quality improvement efforts as assigned. Minimum Qualifications
To qualify, you must have a High School diploma; Bachelor's degree preferred or equivalent combination of education and patient navigation/case management experience. Three months of healthcare-related experience, outreach, or navigation; comfortable working in a homeless shelter situation and comfortable making contact with homeless individuals in general. Qualified candidates must be able to effectively communicate with all levels of the organization. Benefits and Wellness
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.
#J-18808-Ljbffr
The Patient Navigator will accompany clients to various appointments, create appointments both within and outside of NYU Langone-Brooklyn, and maintain linkage of care between patients. Job Responsibilities
Collect, monitor, and submit statistics on a weekly basis to ensure we meet funders' deliverable and monitor HRSA indicators. Arrange for ACA Medicaid expansion education forums for patients, program staff, and shelter staff to ensure patients are duly informed and enrolled. Maintain a positive working relationship with HCH team members, ER staff, and community partners. Educate hospital and community partners about unique needs and issues related to homelessness and access to health care. Assist patients to sustain efforts toward recovery, harm reduction, and relapse prevention, promoting access to addiction care, self-help groups, and treatment programs in the community. Maintain patient linkages with care providers and partner agencies, promoting adherence to medical regimens, plans of care, and achievement of self-management goals. Facilitate patient navigation through systems of health care and social services, providing for public transportation and escort to appointments as needed and as available. Assist in the planning and implementation of strategies to facilitate referrals, transitions, and communication among and between systems of care on behalf of patients who are homeless. Conduct outreach, in-reach, case finding, and education services to identify and serve individuals who are in need of healthcare and other services. Follow up with patients and providers to ensure appointments were kept. Assist with patient registration. Create appointments within or outside of the NYUFHC network for CMP patients. Perform administrative duties, including registering patient charts in EPIC and facilitating telehealth visits. Ensure patients make and keep appropriate health and social services appointments; accompany patients to primary care appointments and to other health care and social service encounters, as appropriate. Provide education, risk-reduction counseling, and skill-building services to patients, as necessary per patient needs and grant requirements. Depending on grant requirements and population served, may provide rapid HIV testing and pre- and post-test counseling. Perform entitlement reassessment and follow-ups. Coordinate ongoing navigation and logistical support for appointment keeping reminders, transportation, and childcare arrangements, as appropriate. Provide critical information to other members of the health care team based on observations in the field or in patient encounters. Educate, coach, and empower patients. Depending on needs, may provide DOT (Daily Observed Therapy); if providing DOT, must observe and record patient self-administration of medications. Participate in trainings, conferences, meetings, and quality improvement efforts as assigned. Minimum Qualifications
To qualify, you must have a High School diploma; Bachelor's degree preferred or equivalent combination of education and patient navigation/case management experience. Three months of healthcare-related experience, outreach, or navigation; comfortable working in a homeless shelter situation and comfortable making contact with homeless individuals in general. Qualified candidates must be able to effectively communicate with all levels of the organization. Benefits and Wellness
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.
#J-18808-Ljbffr