TELUS Digital
Principal, Business Development - Healthcare
Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. The
Principal, Business Development
role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Healthcare industry vertical. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. Responsibilities The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts. Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients. Competently articulate product features to implement technology solutions successfully. Cultivate and extend existing C-level relationships with current clients. Team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles. Advise TELUS Digital’s internal teams on industry and vendor trends to remain well-positioned to assist our clients. You must have the ability to travel up to 25% for client visits, pitches, and conferences. Competencies Deep experience in a digital product professional services agency/consultancy engaged with F5000-level Healthcare client accounts. Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation. Ability to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is important. Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. Bonus Points An engineering or computer science degree/background. Master’s Degree in Business Administration. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. What We'll Offer Healthcare benefits - Medical, Vision, Dental. 401K matching. Employee Share Purchase Plan. Competitive PTO Policy. Employee Assistance Program (EAP). Life & Disability Insurance. Annual Performance Bonus This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. Annual Base Salary Range (Performance Bonus Eligible): $230,000 — $275,000 USD.
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Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. The
Principal, Business Development
role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Healthcare industry vertical. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. Responsibilities The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts. Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients. Competently articulate product features to implement technology solutions successfully. Cultivate and extend existing C-level relationships with current clients. Team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles. Advise TELUS Digital’s internal teams on industry and vendor trends to remain well-positioned to assist our clients. You must have the ability to travel up to 25% for client visits, pitches, and conferences. Competencies Deep experience in a digital product professional services agency/consultancy engaged with F5000-level Healthcare client accounts. Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation. Ability to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is important. Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. Bonus Points An engineering or computer science degree/background. Master’s Degree in Business Administration. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. What We'll Offer Healthcare benefits - Medical, Vision, Dental. 401K matching. Employee Share Purchase Plan. Competitive PTO Policy. Employee Assistance Program (EAP). Life & Disability Insurance. Annual Performance Bonus This position is eligible for an annual performance bonus based on personal, division/business unit, and company performance. Annual Base Salary Range (Performance Bonus Eligible): $230,000 — $275,000 USD.
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