Claire’s Inc.
Director, Merchandise Operations page is loaded## Director, Merchandise Operationslocations:
Remote - Hoffman Estates, Illinoistime type:
Full timeposted on:
Posted Todayjob requisition id:
JR256459The Director, Merchandise Operations is responsible for developing and executing strategies to optimize the buying process, support product assortment, and enhance cross-functional collaboration. This position ensures seamless execution across planning, allocation, and inventory management to meet business objectives and deliver an exceptional customer experience.•Lead the operational execution of the merchandising strategy across all product categories, aligning with buying teams to ensure effective product launches, promotions, and seasonal rollouts.
•Design and implement streamlined processes and tools to improve efficiency within the buying team. Identify bottlenecks, recommend improvements, and ensure teams have the resources to execute effectively.
•Serve as the primary liaison between the merchandising, marketing, finance, and inventory planning teams to ensure alignment on sales targets, promotional strategies, and inventory levels.
•Partner with the planning and allocation teams to ensure the right product is in the right place at the right time. Oversee inventory levels and manage stock allocations to optimize turnover and minimize markdown risk.
•Develop and maintain key performance metrics for buying operations, providing insights and actionable data to drive decision-making. Regularly present reports to leadership on buying efficiency, inventory health, and operational costs.
•Work with the buying teams to enhance relationships with key vendors, ensuring strong terms, consistent supply, and optimal cost negotiations.
•Lead, mentor, and develop the merchandising operations team, fostering a culture of continuous improvement and accountability. Ensure alignment of team goals with overall company objectives.
•Oversee the budgeting and financial planning for merchandising operations. Track operational expenses and ensure the organization is maximizing ROI on merchandising initiatives.
•Strong understanding of retail buying cycles, inventory management, and product lifecycle
•Ability to foster relationships across departments, from merchandising and marketing to finance and planning
•Strong negotiation and vendor management skills
•Analytical mindset with the ability to interpret data to inform strategic decisions
•Leadership and team management capabilities, with a focus on mentorship and development**Qualifications**•Bachelor’s degree in Business, Merchandising, or a related field
•8+ years of experience in retail buying, merchandising or merchandising operations
•Proven track record of success in operational leadership within a retail or e-commerce environment
•Strong analytical and problem-solving skills, with experience in performance metrics and data analysis
•Excellent communication and leadership skills, with the ability to manage and influence cross-functional teams
•Proficiency in merchandising systems, planning tools, and inventory management software
•Ability to adapt in a fast-paced, dynamic retail environment with evolving priorities
•Proficient in Microsoft OfficeCompensation Range: $109,720.00 - $156,000.00Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time\* and paid leave.Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time\* and paid leave in required states.\*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.**The Claire's Experience.**We’re a global brand powerhouse for self - expression.
We are dedicated to making this happen through our products, experiences and most importantly, our people.**Do work that inspires.**
We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of.
**Play as a team.**
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization.
**Be true to you.**
The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer.
**Evolve yourself.**
We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve.
**Claire's Values**
Learn more about our company and values**Available Roles**
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search. #J-18808-Ljbffr
Remote - Hoffman Estates, Illinoistime type:
Full timeposted on:
Posted Todayjob requisition id:
JR256459The Director, Merchandise Operations is responsible for developing and executing strategies to optimize the buying process, support product assortment, and enhance cross-functional collaboration. This position ensures seamless execution across planning, allocation, and inventory management to meet business objectives and deliver an exceptional customer experience.•Lead the operational execution of the merchandising strategy across all product categories, aligning with buying teams to ensure effective product launches, promotions, and seasonal rollouts.
•Design and implement streamlined processes and tools to improve efficiency within the buying team. Identify bottlenecks, recommend improvements, and ensure teams have the resources to execute effectively.
•Serve as the primary liaison between the merchandising, marketing, finance, and inventory planning teams to ensure alignment on sales targets, promotional strategies, and inventory levels.
•Partner with the planning and allocation teams to ensure the right product is in the right place at the right time. Oversee inventory levels and manage stock allocations to optimize turnover and minimize markdown risk.
•Develop and maintain key performance metrics for buying operations, providing insights and actionable data to drive decision-making. Regularly present reports to leadership on buying efficiency, inventory health, and operational costs.
•Work with the buying teams to enhance relationships with key vendors, ensuring strong terms, consistent supply, and optimal cost negotiations.
•Lead, mentor, and develop the merchandising operations team, fostering a culture of continuous improvement and accountability. Ensure alignment of team goals with overall company objectives.
•Oversee the budgeting and financial planning for merchandising operations. Track operational expenses and ensure the organization is maximizing ROI on merchandising initiatives.
•Strong understanding of retail buying cycles, inventory management, and product lifecycle
•Ability to foster relationships across departments, from merchandising and marketing to finance and planning
•Strong negotiation and vendor management skills
•Analytical mindset with the ability to interpret data to inform strategic decisions
•Leadership and team management capabilities, with a focus on mentorship and development**Qualifications**•Bachelor’s degree in Business, Merchandising, or a related field
•8+ years of experience in retail buying, merchandising or merchandising operations
•Proven track record of success in operational leadership within a retail or e-commerce environment
•Strong analytical and problem-solving skills, with experience in performance metrics and data analysis
•Excellent communication and leadership skills, with the ability to manage and influence cross-functional teams
•Proficiency in merchandising systems, planning tools, and inventory management software
•Ability to adapt in a fast-paced, dynamic retail environment with evolving priorities
•Proficient in Microsoft OfficeCompensation Range: $109,720.00 - $156,000.00Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time\* and paid leave.Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time\* and paid leave in required states.\*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.**The Claire's Experience.**We’re a global brand powerhouse for self - expression.
We are dedicated to making this happen through our products, experiences and most importantly, our people.**Do work that inspires.**
We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of.
**Play as a team.**
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization.
**Be true to you.**
The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer.
**Evolve yourself.**
We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve.
**Claire's Values**
Learn more about our company and values**Available Roles**
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search. #J-18808-Ljbffr