Logo
K2 Staffing, LLC

IT Technician Level III

K2 Staffing, LLC, Tallahassee, Florida, us, 32318

Save Job

Overview Our client is a leading IT Solutions Company located in Tallahassee, FL, and they are in need of a Level III Technician. A qualified candidate would have proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.

Responsibilities

Basic project management skills (customer updates, management updates, remediation plans)

Server Configuration/Deployment skills (not just being able to add AD accounts, need more polished skillset)

Network/Security Configuration Deployment skills (again not being able to just reset Wifi passwords. Must be able to build/extend a network without constant supervision).

Optimizing and maintaining network software and hardware

MDM Software Configuration/Rollout in companywide setting (50+ endpoints)

Run mini projects on their own (server builds, network roll outs, MDM implementation, etc.)

Building and deploying file servers and cloud computing solutions

Configuring and deploying VOIP solutions

Manage Microsoft Exchange Server

New User On-boarding

Qualifications & Requirements

Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory

Three years of experience in a client-facing environment such as sales engineering

Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology

Possesses strong organizational and time-management skills

Experience writing proposals for and implementation of technical solutions to fulfill business needs

Results-oriented, self-motivated, energetic, professional, reliable, and a team player

Strong understanding of technology and business productivity systems

Experience with RMM (remote monitoring and management) tool

plus

Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills

Sales training experience is a plus

Having worked in an MSP environment is a major plus.

Ideal Qualifications (not required)

CompTIA Net+ and/or CompTIA Security+

MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

CCNA or CCIE-Cisco certifications a real plus

Benefits Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

#J-18808-Ljbffr