Remington Hospitality
The Melrose Hotel Front Desk Supervisor
Remington Hospitality, Washington, District of Columbia, us, 20022
Join to apply for the
The Melrose Hotel Front Desk Supervisor
role at
Remington Hospitality The Front Desk Supervisor will be responsible for ensuring proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance requests/needs. Efficiently process guest requests to the appropriate departments Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs. Pay: $22.00 hourly (USD) Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management Industry: Hospitality
#J-18808-Ljbffr
The Melrose Hotel Front Desk Supervisor
role at
Remington Hospitality The Front Desk Supervisor will be responsible for ensuring proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests, and maintenance requests/needs. Efficiently process guest requests to the appropriate departments Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs. Pay: $22.00 hourly (USD) Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Management Industry: Hospitality
#J-18808-Ljbffr