Delaware North
The opportunity
Delaware North Boston Holdings is hiring a part-time Club Host to join our team at TD Garden in Boston, Massachusetts. As a Club Host, you will be responsible for providing positive, polished, and prompt guest service to Boston Garden Society guests at Bruins and Celtics games, concerts, and other events. If you thrive on excitement and want your workday to fly by, apply now to join the game-day action.
Pay
$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
What will you do?
Build professional rapport with clients who visit TD Garden often for events, and welcome guests to Boston Garden Society clubs and lounges by confirming access and providing a wristband
Be a subject matter expert on all things Boston Garden Society, including guest amenities, food and beverage offerings, activations, and more
Professionally handle complaints, escalating to management asnecessary, and administer service recovery by providing guests with resolutions to issues
Field incoming phone calls from suite clients and guests with various requests and relay such requests accordingly
Collaborate with various departments to ensure the smooth operation of events
More about you
Must be at least 18 years old
Must be able to work nights and weekends, a minimum of 50% of events in each calendar month
Must be an outspoken person who is comfortable working directly with a high volume of guestsand clientsMust be willing to work under pressure to solve problems in a quick and efficient manner
Experience working in customer service in a fast-paced environment is preferred
Physical requirements
Must be able to work in loud environments with flashing lights and lasers
Must be able to push wheelchairs and other assistive devices
Must be able to use a radio with an earpiece
Shift details
Events
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Delaware North Boston Holdings is hiring a part-time Club Host to join our team at TD Garden in Boston, Massachusetts. As a Club Host, you will be responsible for providing positive, polished, and prompt guest service to Boston Garden Society guests at Bruins and Celtics games, concerts, and other events. If you thrive on excitement and want your workday to fly by, apply now to join the game-day action.
Pay
$17.00 - $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay
Employee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
What will you do?
Build professional rapport with clients who visit TD Garden often for events, and welcome guests to Boston Garden Society clubs and lounges by confirming access and providing a wristband
Be a subject matter expert on all things Boston Garden Society, including guest amenities, food and beverage offerings, activations, and more
Professionally handle complaints, escalating to management asnecessary, and administer service recovery by providing guests with resolutions to issues
Field incoming phone calls from suite clients and guests with various requests and relay such requests accordingly
Collaborate with various departments to ensure the smooth operation of events
More about you
Must be at least 18 years old
Must be able to work nights and weekends, a minimum of 50% of events in each calendar month
Must be an outspoken person who is comfortable working directly with a high volume of guestsand clientsMust be willing to work under pressure to solve problems in a quick and efficient manner
Experience working in customer service in a fast-paced environment is preferred
Physical requirements
Must be able to work in loud environments with flashing lights and lasers
Must be able to push wheelchairs and other assistive devices
Must be able to use a radio with an earpiece
Shift details
Events
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.