Jobs via Dice
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Magicforce, is seeking an Application Support specialist.
The primary focus will be on Merge PACS with PowerScribe One, Fuji Synapse, and PowerScribe 360. This role will involve troubleshooting ServiceNow incidents and working on requests alongside Subject Matter Experts (SMEs) for these applications.
Qualifications:
Strong Experience In Application Support (L1, L2)
Strong experience in DICOM imaging domain
Responsibilities:
Partner with the team to provide updates to operational stakeholders for these applications. Work with vendors on migration clean-up (e.g., duplicate studies) and open cases with application vendors when needed for resolution. Triaging Imaging Informatics tickets in ServiceNow throughout the day. Attend team huddles and operational meetings as needed. Examples of current tickets:
Pulling images from VNA to Merge PACS Investigating why a report is not final in Epic Job Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industry: Software Development
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Partner with the team to provide updates to operational stakeholders for these applications. Work with vendors on migration clean-up (e.g., duplicate studies) and open cases with application vendors when needed for resolution. Triaging Imaging Informatics tickets in ServiceNow throughout the day. Attend team huddles and operational meetings as needed. Examples of current tickets:
Pulling images from VNA to Merge PACS Investigating why a report is not final in Epic Job Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industry: Software Development
#J-18808-Ljbffr