L&E Opinions
L&E Research is a leading market research company that has been connecting clients with consumers, medical professionals, and business professionals since 1984. We are dedicated to providing accurate insights and valid data through cutting-edge software and technology solutions across various research projects.
With facilities and recruiting centers in cities like Charlotte, NC, Cincinnati, OH, and Chicago, IL, we offer a wide range of services including recruiting, screener development, project management, and qualitative and quantitative research methods, both online and in-person. Our comprehensive service also includes educational resources such as webinars, workshops, articles, and e-books aimed at supporting our clients.
About the Role
We are seeking a Cloud Systems Administrator II to join our team. This mid-level role involves managing a cloud-based IT infrastructure and requires a broad skill set across multiple platforms and systems. You will work closely with the Director of IT/AV, supporting and maintaining our fully cloud-based environment utilizing Amazon Web Services (AWS), Microsoft 365, and Google Workspace. What You'll Do
Systems & Platform Support
Administer and support our cloud-based environment (Microsoft 365/Entra, AWS, Google Workspace) Manage users, groups, and devices using Microsoft Entra ID (Azure AD), Intune, and related MS 365 tools Support and maintain remote monitoring and management tools (NinjaRMM) Handle IT tickets through Jira, assisting with hardware, software, and connectivity issues Improve BYOD and endpoint policies across a distributed workforce Automation & Scripting
Create and maintain scripts in PowerShell and/or Bash to automate tasks and enhance system reliability Assist with monitoring, logging, and health checks of various systems Implement Jira automation for ticket routing, notifications, and escalations Security & Compliance
Support ISO 27001 compliance, including documentation, control tracking, and audit prep Assist in initiatives like MFA enforcement, secure provisioning, and vulnerability remediation Collaborate with developers and teams on technology platforms and infrastructure needs Maintain IT documentation, guides, and standard operating procedures Configure and manage Jira projects, workflows, permissions, and custom fields Streamline IT processes with Jira Automation rules Optimize Jira usage to enhance business workflows Other Required Responsibilities
Complete training assignments and comply with ISO/IEC 27001:2022 and ISO 20252:2019 standards Qualifications
Required Experience
3-5 years in a technical support or systems administration role Familiarity with Microsoft 365, Intune, Autopilot, Entra ID (Azure AD), and device management Comfortable with scripting in PowerShell or Bash Experience with RMM tools like NinjaRMM or Kaseya Strong troubleshooting skills combined with a proactive mindset Hands-on experience administering Jira projects Knowledge of Jira Automation (triggers, conditions, smart values) Preferred Experience
Exposure to ISO 27001 or similar compliance frameworks Basic knowledge of AWS (EC2, IAM, S3) Understanding of networking concepts (VPN, firewalls, DNS) L&E Research, Inc. is an equal-opportunity employer, dedicated to creating an inclusive environment for all employees. The pay range for this role is:
70,000 - 75,000 USD per year
(United States)
We are seeking a Cloud Systems Administrator II to join our team. This mid-level role involves managing a cloud-based IT infrastructure and requires a broad skill set across multiple platforms and systems. You will work closely with the Director of IT/AV, supporting and maintaining our fully cloud-based environment utilizing Amazon Web Services (AWS), Microsoft 365, and Google Workspace. What You'll Do
Systems & Platform Support
Administer and support our cloud-based environment (Microsoft 365/Entra, AWS, Google Workspace) Manage users, groups, and devices using Microsoft Entra ID (Azure AD), Intune, and related MS 365 tools Support and maintain remote monitoring and management tools (NinjaRMM) Handle IT tickets through Jira, assisting with hardware, software, and connectivity issues Improve BYOD and endpoint policies across a distributed workforce Automation & Scripting
Create and maintain scripts in PowerShell and/or Bash to automate tasks and enhance system reliability Assist with monitoring, logging, and health checks of various systems Implement Jira automation for ticket routing, notifications, and escalations Security & Compliance
Support ISO 27001 compliance, including documentation, control tracking, and audit prep Assist in initiatives like MFA enforcement, secure provisioning, and vulnerability remediation Collaborate with developers and teams on technology platforms and infrastructure needs Maintain IT documentation, guides, and standard operating procedures Configure and manage Jira projects, workflows, permissions, and custom fields Streamline IT processes with Jira Automation rules Optimize Jira usage to enhance business workflows Other Required Responsibilities
Complete training assignments and comply with ISO/IEC 27001:2022 and ISO 20252:2019 standards Qualifications
Required Experience
3-5 years in a technical support or systems administration role Familiarity with Microsoft 365, Intune, Autopilot, Entra ID (Azure AD), and device management Comfortable with scripting in PowerShell or Bash Experience with RMM tools like NinjaRMM or Kaseya Strong troubleshooting skills combined with a proactive mindset Hands-on experience administering Jira projects Knowledge of Jira Automation (triggers, conditions, smart values) Preferred Experience
Exposure to ISO 27001 or similar compliance frameworks Basic knowledge of AWS (EC2, IAM, S3) Understanding of networking concepts (VPN, firewalls, DNS) L&E Research, Inc. is an equal-opportunity employer, dedicated to creating an inclusive environment for all employees. The pay range for this role is:
70,000 - 75,000 USD per year
(United States)