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SEPHORA

Sales and Service Leader - Full Time

SEPHORA, Greenwich, Connecticut, us, 06831

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Overview Position: Sales and Service Leader at Sephora

Store: CT-Greenwich (0298), 75 Greenwich Avenue, Greenwich, CT 06830, United States

Employment type: Full Time (Non-Exempt) | Position Type: Regular

Base pay range: $27.15/hr - $33.41/hr

Hours: Full Time 30-40 hrs/week; must be available during peak retail operations (nights, weekends and holidays)

Job ID: 273710

Key Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals

Drive performance through strong client engagement, expert product knowledge, and personalized recommendations

Coach for growth by providing ongoing feedback and development to elevate team performance

Train and develop: support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives

Execute daily operations: assist with inventory, visual merchandising, and maintaining store standards

Foster inclusivity and teamwork; promote a culture of openness where everyone feels empowered

Uphold Sephora standards and follow company policies to create a safe and enjoyable shopping experience

Qualifications & Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment

Proven ability to coach and inspire teams to achieve goals

Strong sales and client service skills

Excellent communication and interpersonal skills

Comfortable in a fast-paced and dynamic environment

Quick learner with ability to absorb and share product knowledge and training

Physically able to lift and carry up to 50 pounds

Benefits & Inclusion Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender identity or expression, age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or medical conditions.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found here.

Additional Information Location: Greenwich, CT

Notes: This description reflects the responsibilities and requirements as posted for the role. The actual hourly pay offered depends on qualifications and experience, and other business factors specific to the position and location.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with applicable laws, including local fair chance ordinances.

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