Morgan Stanley
Executive Director, Head of Experience Design (UX) & Digital Strategy, Firmwide
Morgan Stanley, New York, New York, us, 10261
Executive Director, Head of Experience Design (UX) & Digital Strategy, Firmwide Marketing
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Job Summary Within Firmwide Marketing, the Distribution & Website team is responsible for developing and scaling seamless digital experiences across a range of distribution channels and platforms to deliver our Firm and its businesses to core audiences globally. We are seeking an Executive Director, Head of Experience Design (UX) & Digital Strategy to report directly to the Head of Websites and advance our user-centric strategies across our global domains (including MorganStanley.com). Primary Responsibilities Develop Morgan Stanley's global website strategy to align with the strategic direction of the Firm in partnership with executive leadership. Transform our global website presence based on AI/evolving technologies, personalization capabilities and business goals. Lead the design of end-to-end client journeys across digital experience for web and mobile, aligning with brand and business strategy. Oversee the Firmwide Marketing Experience Design team across foundational and strategic work. Lead the UX Research team in defining hypotheses, designing and executing user testing plans and iterating designs based on insights. Ensure consistency in UI and accessibility compliance by leveraging and building upon defined, unified design systems. Qualifications And Skills 10+ years of progressive experience in digital experience/digital marketing, with extensive background in website strategy and experience design. 6+ years of people management and leadership experience. Bachelors or Masters degree in Design, HCI, Psychology or a related field preferred. Strong strategic thinking and business acumen with a focus on digital growth and audience-led experiences. Excellent communication, storytelling, and stakeholder influence skills. Expected base pay rates for the role will be between $165,000 and $275,000 per year at the commencement of employment.
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Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Job Summary Within Firmwide Marketing, the Distribution & Website team is responsible for developing and scaling seamless digital experiences across a range of distribution channels and platforms to deliver our Firm and its businesses to core audiences globally. We are seeking an Executive Director, Head of Experience Design (UX) & Digital Strategy to report directly to the Head of Websites and advance our user-centric strategies across our global domains (including MorganStanley.com). Primary Responsibilities Develop Morgan Stanley's global website strategy to align with the strategic direction of the Firm in partnership with executive leadership. Transform our global website presence based on AI/evolving technologies, personalization capabilities and business goals. Lead the design of end-to-end client journeys across digital experience for web and mobile, aligning with brand and business strategy. Oversee the Firmwide Marketing Experience Design team across foundational and strategic work. Lead the UX Research team in defining hypotheses, designing and executing user testing plans and iterating designs based on insights. Ensure consistency in UI and accessibility compliance by leveraging and building upon defined, unified design systems. Qualifications And Skills 10+ years of progressive experience in digital experience/digital marketing, with extensive background in website strategy and experience design. 6+ years of people management and leadership experience. Bachelors or Masters degree in Design, HCI, Psychology or a related field preferred. Strong strategic thinking and business acumen with a focus on digital growth and audience-led experiences. Excellent communication, storytelling, and stakeholder influence skills. Expected base pay rates for the role will be between $165,000 and $275,000 per year at the commencement of employment.
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