DTI
WHO WE ARE:
Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
WHAT WE DO: We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
Are you a
Business Analyst
looking for your next contract? If so, we want to speak to you! DTI has an immediate need for a
Business Analyst
for a
3+ Months contract to Hire.
Must work on our W2
Job Title: Business Analyst - Intermediate Location: Merrillville, IN (Hybrid role with expectations of Tuesday-Thursday being in office) Duration:
3+ Months contract to Hire
(10/1/2025 to 12/31/2025)
Submittal Deadline by: 9/22/2025
Qualifications: We are seeking a detail-oriented and proactive Telecom Analyst to support our telecommunications infrastructure modernization efforts. This role will focus on data cleanup, inventory management, and documentation related to the transition from legacy POTS (Plain Old Telephone Service) lines to a replacement solution. The ideal candidate will have strong organizational skills, experience in telecom systems and platforms like Tangoe, and a passion for process improvement.
2+ years of experience in telecom analysis, IT infrastructure, or related field. Familiarity with telecom systems, POTS lines, and VoIP technologies. Hands-on experience with Tangoe or similar telecom expense and inventory management platforms. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. bility to manage multiple tasks and prioritize effectively. Preferred Skills:
Experience supporting telecom conversions or infrastructure upgrades. Knowledge of telecom billing and cost optimization. Familiarity with service management platforms (e.g., ServiceNow, Remedy). Familiarity with the porting and RESPORG process for managing telephone number transitions. Responsibilities:
udit and validate existing telecom inventory records using tools such as Tangoe. Identify and correct discrepancies in line assignments, billing, and service documentation. Maintain accurate records of telecom assets, including circuits, endpoints, and service providers. Track and document the conversion of POTS lines to the designated replacement solution. Coordinate with internal teams and vendors to ensure timely execution of conversion tasks. Monitor progress and follow up on outstanding items to ensure closure. Create and maintain detailed documentation of telecom infrastructure, including diagrams, service records, and change logs. Generate regular reports on conversion status, inventory updates, and issue resolution. Support compliance and audit requirements through accurate recordkeeping. Work closely with IT, facilities, and vendor teams to ensure alignment on telecom initiatives. Serve as a point of contact for telecom-related inquiries and troubleshooting. Coordinate with local contacts to ensure alignment on telecom conversion and inventory tasks. Collaborate with end users to gather requirements, provide updates, and ensure minimal disruption during telecom changes.
Pay rate: $49.60-$58.58/hr depending on experience
Please click on the link below for our company benefits https://docs.google.com/document/d/1q2mHf0U1akaC1ZKC65-VyyG3FrKBGNCahx3WpS2mj7M/edit?usp=sharing
DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.
WHAT WE DO: We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
Are you a
Business Analyst
looking for your next contract? If so, we want to speak to you! DTI has an immediate need for a
Business Analyst
for a
3+ Months contract to Hire.
Must work on our W2
Job Title: Business Analyst - Intermediate Location: Merrillville, IN (Hybrid role with expectations of Tuesday-Thursday being in office) Duration:
3+ Months contract to Hire
(10/1/2025 to 12/31/2025)
Submittal Deadline by: 9/22/2025
Qualifications: We are seeking a detail-oriented and proactive Telecom Analyst to support our telecommunications infrastructure modernization efforts. This role will focus on data cleanup, inventory management, and documentation related to the transition from legacy POTS (Plain Old Telephone Service) lines to a replacement solution. The ideal candidate will have strong organizational skills, experience in telecom systems and platforms like Tangoe, and a passion for process improvement.
2+ years of experience in telecom analysis, IT infrastructure, or related field. Familiarity with telecom systems, POTS lines, and VoIP technologies. Hands-on experience with Tangoe or similar telecom expense and inventory management platforms. Strong attention to detail and organizational skills. Excellent written and verbal communication skills. bility to manage multiple tasks and prioritize effectively. Preferred Skills:
Experience supporting telecom conversions or infrastructure upgrades. Knowledge of telecom billing and cost optimization. Familiarity with service management platforms (e.g., ServiceNow, Remedy). Familiarity with the porting and RESPORG process for managing telephone number transitions. Responsibilities:
udit and validate existing telecom inventory records using tools such as Tangoe. Identify and correct discrepancies in line assignments, billing, and service documentation. Maintain accurate records of telecom assets, including circuits, endpoints, and service providers. Track and document the conversion of POTS lines to the designated replacement solution. Coordinate with internal teams and vendors to ensure timely execution of conversion tasks. Monitor progress and follow up on outstanding items to ensure closure. Create and maintain detailed documentation of telecom infrastructure, including diagrams, service records, and change logs. Generate regular reports on conversion status, inventory updates, and issue resolution. Support compliance and audit requirements through accurate recordkeeping. Work closely with IT, facilities, and vendor teams to ensure alignment on telecom initiatives. Serve as a point of contact for telecom-related inquiries and troubleshooting. Coordinate with local contacts to ensure alignment on telecom conversion and inventory tasks. Collaborate with end users to gather requirements, provide updates, and ensure minimal disruption during telecom changes.
Pay rate: $49.60-$58.58/hr depending on experience
Please click on the link below for our company benefits https://docs.google.com/document/d/1q2mHf0U1akaC1ZKC65-VyyG3FrKBGNCahx3WpS2mj7M/edit?usp=sharing
DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.